Administrative Assistant - Work from Home

Job Description

• Answer and direct phone calls
• Provide general support to customers
• Handle complaints from customers
• Act as the point of contact for internal and external clients
• Assist the Manager in planning and implementing strategies to attract customers
• Maintain contact lists
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of reports
• Create reports, analyze and interpret data
• Maintain filing system up to date
• Research and use information to propose updates according to business needs
• Book travel arrangements
• Update expense reports
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Job Requirements

• Proven experience as an Administrative Assistant, Virtual Assistant or Office Admin Assistant
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Flexibility to work in long shifts
• Strong organizational skills with the ability to MULTI-TASK
• BSc/BA in Business Administration or relevant field preferred
• English Fluency is a must (both verbal and written).
• Internet Speed must be at least 30mbps (download).
• Laptop/ PC Specs:
  • Processor Core i5 or higher
  • 8 GB RAM min.