Recruitment Specialist

IdeasUnlimited is a global support services provider with over 14 years of experience in providing Call Center and Remote Business support services! The company is headquartered in Sugar Land, TX (USA) with call center branches in the Philippines and Pakistan. Having completed over four thousand projects in various industries, IdeasUnlimited is well experienced in providing the below services:

1. Customer Support Service
2. Multilingual Support Service
3. Healthcare Support Service
4. Ecommerce and Backend Support Service
5. Operations Support Service
6. Virtual Assistant Service

Our unique value proposition includes 24/7/365 coverage, rapid ramp-up options, flexible contracts, omnichannel support, cost-effective packages, experienced human capital and best in-class technology. Whether you are a large company looking to improve your customer service, a medium sized business looking for cost-effective service(s), or a startup looking to head-start your new venture in the right way, we can assist you in the best manner! The Role You will be responsible for:

• Partnering with leaders within the organization to track ongoing hiring needs of their business.
• Managing end-to-end recruitment of open roles including understanding business needs and drafting job specifications, sourcing and screening candidates, conducting candidate interviews and managing the recruitment process with various stakeholders, reference checking and offer management.
• Identifying and partnering with external providers as required to ensure hiring needs are met.
• Achieving and exceeding hiring benchmarks relating to time to fill, cost per hire, diversity hiring and hiring manager and candidate satisfaction.
• The full life-cycle of recruitment for recent graduates and early career candidates, including intake sessions, event planning, on-campus recruiting, screening, and interviews.
• Acting as the primary point of contact for graduate level candidates, educational institutions and the business.
• Working with internal stakeholders to develop programs that build talent pipelines of graduates.
• Developing a portfolio of clients and candidates within your area of focus.
• Managing recruitment assignments from sourcing talent through to successful placements.
• Assisting in salary negotiations and offer management.
• Achieving revenue and activity targets.
• Providing candidates and clients with advice on market trends.
• Managing hiring for mid-career roles.
• Participating in and/or leading projects focused on continuous improvement.

Ideal Profile

• You have at least 1 year experience including solid experience in a similar role within Internet and Professional Services.
• Excellent communication and interpersonal skills, with the ability to interact and build credibility across all levels of the organisation.
• You are a strong networker & relationship builder.
• You pay strong attention to detail and deliver work that is of a high standard.
• You are highly goal driven and work well in fast paced environments.
• You are willing to undertake 0-30% travel.

What's on Offer?

• Fantastic work culture.

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