Harvey Nash | Process Automation Lead (CRM)

Harvey Nash are now inviting candidates to apply to the role of Process Automation Lead. An initial 6 month contract for a financial services client, working mostly remote with some travel to London and or Glasgow.

• Collaborate with the architectural community and SMEs to select the appropriate technology capabilities and components to form a process automation with focus on. Power Platform/Dynamics 365 CE/Azure offering that focuses on customer experience
• Assist in engineering, designing, building the features.
• Setting and defining standards, guardrails and best practices for technology platforms.
• Establish ongoing technical vision and roadmaps for the chapter and provide advice and examples of how to design and build against this vision.

• Financial services as an industry is essential.
• Excellent technical knowledge of Power Platform (Power Apps, Power Automate, Power Automate RPA, Dynamics 365 CRM), Camunda BPM, other automation applications)
• Knowledge of document management systems such as DocuSign, Adobe Acrobat e signatures etc.
• A strong software engineering background.
• Expertise in agile ways of working.
• Experience managing 3rd party vendors.
• Experience of Continuous Integration using Jira, Confluence, SonarQube and Azure DevOps.
• Proven track record and passion to lead and mentor engineers within a team, driving a collaborative multi-cultural environment.