Coordinator - Payroll
Job details
About the Role: You will need to manage payroll systems management, ensure and accurate processing and recording of the Association's payroll. Safeguard cash assets and confidential information. You will report to Associate Manager – Payroll. You Will:
- Process monthly end-to-end payroll of multiple countries following established global policy, process and compliance framework.
- Comply to payroll related regulatory/statutory requirements in each jurisdiction.
- Manage relationship with HR, finance, regional heads, banks and third-party vendors for seamless delivery, including payroll policy interpretation, pay computations, direct deposits, and transmitting files to third-party vendors.
- Manage workflows to capture all pay elements (Hires, exits, increments).
- Ensure accuracy and timeliness of payroll following Payroll Schedule/Calendar and Service Level Agreement.
- Prepare Payroll Calendar and update Service Level Agreement/Checklist.
- Escalate process challenges and risks to supervisor and support implementation of solutions.
- Support internal and external audit requirements.
- Support analytical review of payroll transactions to identify and rectify errors and omissions.
- Implement agreed continuous improvement opportunities for assigned processes including UAT tests.
- Document work practices and support streamlining processes to improve operational efficiency.
- Handle escalation issues for Level 2 payroll support.
- Support creation of payroll-related reports, ensuring data confidentiality.
- This role is not remote.
- High School diploma or above.
- Payroll experience in BPO/HR Shared Service industry.
- Hands-on experience with regional payroll activities.
- Experience working within a shared services or multinational environment.
- Must demonstrate English language competency.
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