Business Development Executive

This job is for a Business Development Executive in office technology solutions. You might like this job because you get to maintain client relationships, identify needs, and upsell products/services. RM 3000 - RM 5000 Full-Time few days ago

Job Description

Are you passionate about building and nurturing client relationships? We are seeking a Business Development Specialist to join our team in the office technology solutions sector. As a Business Development Specialist, you will play a vital role in maintaining client satisfaction and understanding their evolving needs. Responsibilities:

1. Serve as the primary point of contact for existing clients, ensuring their satisfaction and addressing any concerns.
2. Proactively engage with clients to identify and understand their ongoing needs and preferences.
3. Provide comprehensive product knowledge and information to clients, resolving inquiries and addressing concerns promptly.
4. Collaborate effectively with internal teams to ensure timely resolution of client issues and inquiries.
5. Identify opportunities to upsell and cross-sell additional products or services based on client requirements.
6. Prepare and deliver regular status updates and reports to clients, keeping them informed of relevant developments.
7. Utilize CRM software to manage and document client interactions accurately.

Job Requirements

Requirements:

1. Previous experience in maintaining and fostering client relationships is advantageous.
2. Bachelor's Degree in Business, Marketing, or a related field.
3. Fresh graduates are encouraged to apply.
4. Exceptional communication and interpersonal skills.
5. Strong organizational and time-management abilities.
6. Knowledge of office hardware such as laptops, printers, and computers.
7. Proficiency in CRM software and Microsoft Office Suite.

Working Arrangements:

1. Position primarily based in-office with flexibility for remote work on a case-by-case basis.
2. Working hours: Monday to Friday, 9am to 6pm.
3. Company-provided devices such as laptops and necessary accessories.

Skills

1. Business Development
2. Customer Relationship Management
3. Communication
4. Cold Calling
5. Market Research
6. Business Process
7. Business To Business
8. Business Operations

Company Benefits

1. Training & Development: We have a comprehensive career growth plan for our people. We want you to grow with us together.
2. Birthday Leave: Our people are entitled to an annual birthday leave.
3. Employee Medical Benefits: Hospitalization insurance and medical allowance.
4. Choose where you want to work. We have offices in Klang, KL & Johor Bahru.
5. Monthly Company Activities: From outdoor activities to lunch gatherings, we have at least one activity organized per month.
6. Work with Big Names: We are solution partners with big brands - Microsoft, HP & Dell to name the least.

Additional Info

Last active - few minutes ago

Experience Level

1 - 3 Years of Experience Junior Executive

Job Specialization

Business Development, General Sales, Key Account / Relationship Management

Company Profile

SRKK Group Founded in 1997, SRKK Group is a leading end-to-end digital transformation consultancy firm with established presences in Malaysia, Singapore, and the United Kingdom. Today, the company continues to partner with more local businesses to expand its footprint in the Asia-Pacific region. SRKK Group is highly focused on seven key digital transformation areas – IT managed services, cloud adoption, data analytics, business productivity, security consulting, hardware solutions, and product distribution. For over 25 years, SRKK Group has helped thousands of businesses to unlock their full business potential through the efficient use of best-in-class modern technologies. SRKK Group has served organizations from a myriad of industries such as manufacturing, logistics; retail and distribution, property development, healthcare, financial, education, government sectors; professional and business services. All of these are made possible with the experience and knowledge of our committed and passionate consultants. Your trust is something that we will earn as we work together to achieve your full business potential in this rapidly changing market. #J-18808-Ljbffr