Evening Turndown Attendant

The Evening Turndown Attendant is responsible for ensuring we provide the highest level of cleanliness in our guestrooms whilst providing nightly turndown service for all guestrooms.

• Overall tidying of occupied guestrooms to include but not limited to: dusting arranging guest belongings neatly turndown beds remove soiled linen retrieve clean linen from linen closets vacuuming if required bathroom cleaning if required replenish rooms with supplies etc.
• Take initiative to add a personalized experience for the guest
• Maintain proper usage of cleaning supplies and equipment
• Accurately report room status reports throughout the duration of your shift
• Take ownership of guests privacy and belongings while ensuring exceptional service
• Work effectively and contribute positively to a team
• Keep linen closets supply closet and landing organized and clean
• Report damage or malfunction in hotel rooms/areas
• Respond professionally politely and efficiently to requests from guests
• Use hands to lift carry or pull objects that may be heavy
• Maintain excellent grooming and uniform standards
• Read understand and follow all department policies

• Flexibility to work from 5pm including weekends and public holidays
• Warm and caring personality; previous housekeeping experience is an asset
• Good level of physical fitness
• Excellent organizational skills and time management
• Ability to anticipate and focus attention on guest needs by being professional and welcoming