Home Philippines Call Center Job - Join us Now
Home Philippines Call Center Job - Join us Now
Call Center Job - Join us Now
Full time
at Neksjob
in
Philippines
Posted on December 18, 2024
Job details
Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.
Duties/Responsibilities:
Answering incoming calls from customers
Addressing client questions or demands
Guaranteeing that consumer demands are handled properly and effectively
Developing, organizing, and maintaining accurate files
Providing high-quality service in a pleasant, competent, and professional manner
QUALIFICATIONS:
At least Senior High School or High School GraduateWith Experience but not required
Excellent communication skills
Amenable to WORK ON SITE
Not currently employed/enrolled
Fully Vaccinated
Apply safely
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=> 'INR', 'currency_name' => 'Indian Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kolkata', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'south-africa' => array( 'name' => 'South Africa', 'country_id' => '236', 'country_code' => 'za', 'slug' => 'south-africa', 'global_location_id' => '197', 'rel_gloc_ids' => '197,498,499,500,501,502,503,504', 'currency' => 'ZAR', 'currency_name' => 'South African Rand', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Johannesburg', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'egypt' => array( 'name' => 'Egypt', 'country_id' => '61', 'country_code' => 'eg', 'slug' => 'egypt', 'global_location_id' => '64', 'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115', 'currency' => 'EGP', 'currency_name' => 'Egyptian pound', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Africa/Cairo', 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) ), 'currentLocation' => array( 'name' => 'Philippines', 'country_id' => '168', 'country_code' => 'ph', 'slug' => 'philippines', 'global_location_id' => '171', 'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262', 'currency' => 'PHP', 'currency_name' => 'Philippine Peso', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Manila', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'cityLists' => array( (int) 0 => array( 'name' => 'Dubai', 'slug' => 'dubai' ), (int) 1 => array( 'name' => 'Abu Dhabi', 'slug' => 'abu-dhabi' ), (int) 2 => array( 'name' => 'Ras al Khaimah', 'slug' => 'ras-al-khaimah' ), (int) 3 => array( 'name' => 'Al Ain', 'slug' => 'al-ain' ), (int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) 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Prove to employers that you can provide excellent customer service skills and get the rewards you deserve. With a recognised qualification on your CV, you’ll have a huge advantage and will have many more job opportunities.<br /> <br /> The modules on this course have been designed by professionals and begin by covering customer service as a whole. Learners will also study telephone etiquette, how to work in a team effectively, how to supervise a team, social intelligence, negotiation skills, time management and how to manage stress at work. Gaining this certificate will fully prepare you for work in a customer service environment and will allow you to progress to supervisor level once you have some work experience.<br /> <br /> <strong>What will I learn?</strong> <ul> <li>This Diploma in Customer Service will develop knowledge and skills in key areas such as:</li> <li>Delivering customer service</li> <li>Customer retention</li> <li>Resolving customer problems</li> <li>Business principles</li> <li>Managing your own performance</li> <li>Professional development</li> </ul> Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.<br /> <br /> This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests, and exams. All delivered through a system that you will have unlimited access. An effective support service and study materials will give you the confidence to secure your qualification.<br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <br /> 1. Customer Service Principles<br /> 2. Customer Service Essentials<br /> 3. Setting Customer Service Goals & Objectives<br /> 4. Communication Skills for Customer Service<br /> 5. Customer Service Techniques<br /> 6. How to Manage Customer Service Team<br /> 7. Improving Your Customer Service Leadership<br /> 8. Leading Customer Service Team<br /> 9. Teamworking and Team Building<br /> 10. Handling Customer Complains<br /> 11. How to Work with Unhappy Customers<br /> 12. How to Gain Back Lost Customers<br /> 13. Telephone Techniques<br /> 14. Telephone Etiquette<br /> 15. Telephone Customer Service<br /> 16. Power of Telephone Courtesy<br /> 17. Internal Customer Service<br /> 18. Customer Service at Call Centres<br /> 19. 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This online multiple choice question tests are marked automatically so you will receive an instant grade and know whether you have passed the course.<br /> <br /> <strong>Certification:</strong><br /> <br /> Successful candidates will be awarded “Diploma in Customer Service skills”.<br /> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Contract Centre Supervisor,Customer Service Team Leader,Customer Relations Advisor,Hotel Manager,Sales Manager', 'eligibility' => 'Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.', 'school' => 'Study 365', 'keywords' => 'Customer service', 'location' => 'Online', 'duration' => 'Upto 75 Hours', 'timing' => null, 'cost' => null, 'discount' => '85% off through Laimoon!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ), (int) 1 => array( 'Course' => array( 'id' => '96754', 'seeder_id' => '0', 'edited_seeder_id' => '94', 'edited_client_id' => '8101', 'title' => 'Customer Service ', 'external_link' => 'https://www.study365.co.uk/course/customer-service-course-online/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => 'Upto 38 Hours', 'base_duration' => '0', 'timing' => '', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Study 365', 'logo' => '', 'certificate_diploma' => 'yes', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '24', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '31', 'nondiscounted_base_price' => '0', 'currency' => 'GBP', 'discount' => '85% off through Laimoon!', 'free_trial_text' => null, 'laimoon_offer' => '0', 'summary' => 'We’ve got everything covered in this comprehensive Customer Service Training course. 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Gaining this certificate will fully prepare you for work in a customer service environment and will allow you to progress to supervisor level once you have some work experience.<br /> <br /> <strong>What will I learn?</strong><br /> <br /> This Customer Service Skills Training course will develop knowledge and skills in key areas such as: <ul> <li>Delivering customer service</li> <li>Customer retention</li> <li>Resolving customer problems</li> <li>Business principles</li> <li>Managing your own performance</li> <li>Professional development</li> </ul> Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.<br /> <br /> This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. 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The online test is marked straight away, so you will know immediately if you have passed the course.<br /> <br /> <strong>Certification:</strong><br /> <br /> Successful candidates will be awarded a certificate in “Customer Service Training”.', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Contract Centre Supervisor,Customer Service Team Leader,Customer Relations Advisor,Hotel Manager,Sales Manager', 'eligibility' => '<ul> <li>Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.</li> </ul> ', 'school' => 'Study 365', 'keywords' => 'Contract Centre Supervisor,Customer Service Team Leader', 'location' => 'Online', 'duration' => 'Upto 38 Hours', 'timing' => null, 'cost' => null, 'discount' => '85% off through Laimoon!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '45006524', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Call Center Job - Join us Now', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><b>Duties/Responsibilities:</b> Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. <b>Duties/Responsibilities:</b> Answering incoming calls from customers Addressing client questions or demands Guaranteeing that consumer demands are handled properly and effectively Developing, organizing, and maintaining accurate files Providing high-quality service in a pleasant, competent, and professional manner <h2>QUALIFICATIONS:</h2> At least Senior High School or High School Graduate With Experience but not required Excellent communication skills Amenable to WORK ON SITE Not currently employed/enrolled Fully Vaccinated </p>', 'course_qualifications' => null, 'global_location_id' => '171', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '61615', 'company_name' => 'Neksjob', 'external_apply_url' => 'https://ph.jooble.org/external/7912253067361601465?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ph&extra_ars_request_id=83c34c8a1daf0e0b8a9089885410e28a', 'external_short_url' => '7912253067361601465', 'apply_url' => null, 'contributed' => '0', 'created' => '2024-12-18 03:41:24', 'published' => '2024-12-18 03:41:24', 'closed_time' => null, 'updated' => '2024-12-18 03:41:24', 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '113', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '171', 'display_name' => 'Philippines', 'name_ar' => null, 'country_id' => '168', 'Country' => array( 'name' => 'Philippines', 'id' => '168', 'slug' => 'philippines', 'code' => 'PH' ) ), 'Company' => array( 'id' => '61615', 'name' => 'Neksjob', 'website' => null, 'verified' => '0', 'photo' => '5a4c2801-425c-45f3-8d41-46540a00004d_Neksjob.png', 'details' => '<p>Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.</p>', 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ) $jobsList = array() $courses = array() $promotedCourses = array() $referer = '/' $urlKeyword = 'Call ' $profile = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '18709', 'contributedJobCount' => '24', 'courseCount' => null ) $askLogin = true $jobLinkTitle = 'Call ' $renderSchema = 'yes' $title_for_layout = 'Call Center Job - Join us Now jobs in Neksjob in Philippines.' $page_description = 'Apply to Call Center Job - Join us Now jobs in Neksjob in Philippines.Find similar vacancies, jobs and salary information in Philippines.' $locationForTitle = 'Philippines' $currentJobCity = array( 'id' => '171', 'display_name' => 'Philippines', 'name_ar' => null, 'country_id' => '168', 'Country' => array( 'name' => 'Philippines', 'id' => '168', 'slug' => 'philippines', 'code' => 'PH' ) ) $jobCompanyPage = array() $location = 'Philippines' $breadCrumbs = array( 'Job Details' => '' ) $relCourseBanner = array( 'relatedUrl' => 'https://courses.laimoon.com/uae/client-care-and-customer-service/customer-service', 'title' => 'Customer service', 'course_category_id' => (int) 215, 'relatedOnlineUrl' => 'https://courses.laimoon.com/online/client-care-and-customer-service/customer-service' ) $published = '2024-12-18 03:41:24' $daysleft = (float) 29 $isLoggedIn = false $facebookSession = null $fbConfig = array( 'AppId' => '151651858238476', 'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104', 'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a' ) $linkedInConfig = array( 'APIKey' => '779yus3aqi524z', 'AppSecret' => 'XCdGJxUokce5Ygf6' ) $criticalCSSes = array( 'jobdetail' => 'jobdetail-critical-css', 'companylist' => 'companylist-critical-css', 'companyview' => 'companyview-critical-css', 'agencylist' => 'agencylist-critical-css', 'agencyview' => 'agencyview-critical-css', 'laimoonverified' => 'laimoonverified-critical-css', 'seopages' => 'seopages-critical-css', 'externalview' => 'externalview-critical-css', 'popularjobsearches' => 'popularjobsearches-critical-css' ) $basicProfileIncomplete = true $seeAllJobLink = 'https://jobs.laimoon.com/philippines/Call ' $csaKeywords = array( (int) 0 => 'Call Center Job - Join us Now' ) $allowLoginClass = 'notlogin' $jobLocSlug = 'philippines' $jobLocName = 'Philippines' $pfBackgrounds = '' $jobLink = 'https://jobs.laimoon.com/jobs/externalview/45006524' $companyName = ' at Neksjob' $twitterText = 'Hiring now! Call Center Job - Join us Now at Neksjob. Please apply or share https://jobs.laimoon.com/jobs/externalview/45006524' $emailText = 'Hiring now! Call Center Job - Join us Now at Neksjob. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/45006524' $sCompanyName = false $csaSearchKey = 'Call Center Job - Join us Now' $jobDetails = 'job details' $btn_text = 'Apply on company website' $confidentialExists = false $showCompany = (int) 1 $mainCheck = (int) 1 $confidentialThumbClass = '' $cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/'include - APP/View/Jobs/externalview.ctp, line 214 View::_evaluate() - CORE/Cake/View/View.php, line 948 View::_render() - CORE/Cake/View/View.php, line 910 View::render() - CORE/Cake/View/View.php, line 471 Controller::render() - CORE/Cake/Controller/Controller.php, line 948 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162 [main] - APP/webroot/index.php, line 115
Hiring company
Neksjob
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
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Customer Service Skills Diploma Study 365AED 180Duration: Upto 75 Hours
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Customer Service Study 365AED 111Duration: Upto 38 Hours
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