Software Engineering Lead Analyst [T500-15072]

About Evernorth: Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Software Engineering Lead Analyst Position Overview: The job profile for this position is Software Engineering Lead Analyst, which is a Band 3 Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success. We are looking for exceptional software engineers/developers in our PBM Plus Technology Organization. In this role, you will identify the tasks and responsibilities developing distributive applications, utilizing Java Spring Boot, Jenkins, GitHub, OpenShift, ReactJS. This candidate must be team oriented and have interpersonal skills, as the existing team values productive collaboration to enable high output and good business value. This role requires the ability to make well-thought-out decisions on complex or ambiguous issues and to effectively communicate to individuals at all levels of the technical and business communities. The Software Engineering Lead Analyst must develop a strong affiliation with the requirements, technology solution and operational readiness organizations, including the ability to use, share, contribute and influence the appropriate artifacts, approach and best practices used to build enterprise-scale solutions. Responsibilities:

• Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance
• Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause
• Support any production & post production and ensure resolution.
• Work cross-functionally with the support team, development team and business team to efficiently address customer issues.
• Active member of high-performance support team in an agile environment.
• Support, maintain and participate in the development of state-of-the-art software technology platforms utilizing Microsoft, Linux, and Cloud and Web technologies for Cigna Health Services / Evernorth Technology.

• Desire to work in application support space
• Passion for learning and desire to explore all areas of IT
• Experience in Java SpringBoot, GitHub, OpenShift, NoSQL(Mongo DB/Postgres), SQL, Production Support
• Good to have skills Kafka, AWS, ReactJS, Production Support
• Proven experience working with diverse teams of technical architects, business users and IT areas on all phases of the software development life cycle.
• Exceptional analytical and problem-solving skills
• Structured, methodical approach to systems development and troubleshooting
• Ability to ramp up fast on a system architecture
• Experience designing and developing process-based solutions or BPM (business process management)
• Strong written and verbal communication skills with the ability to interact with all levels of the organization.
• Strong interpersonal/relationship management skills.
• Strong time and project management skills.
• Familiarity with agile methodology including SCRUM team leadership.
• Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.

• 5- 8 years in an application development role or as a production support
• Bachelor's Degree or higher from an accredited university or a minimum of three (3) years of experience in software development in lieu of the bachelor’s degree education requirement

• Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate
• Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)