Maintenance Coordinator

This is a remote position. Role Name: Maintenance Coordinator Schedule:

• Fulltime 8 AM to 5 PM Central Time 1 hour unpaid break

Client Timezone: Central Time

Client Overview

Join a dynamic and growing property management company specializing in singlefamily homes across the United States. Our client is expanding their remote workforce to provide topnotch service to property owners and tenants alike. As an industry leader they leverage cuttingedge technology and a diverse global team to deliver exceptional property management solutions. This is your opportunity to be part of an innovative company that values efficiency customer satisfaction and professional growth. About the Role: We are seeking a motivated detailoriented Maintenance Coordinator to join our fastgrowing team. We re a rapidly growing SFR owner/operator and this role is essential in ensuring smooth operations across our property portfolio and the near and long term success of HVH. This role requires a dynamic individual with a passion for problemsolving exceptional attention to detail and the drive to provide elite service to our residents. What Youll Do:

• Triage incoming maintenance issues for our Single Family Rental assets assess severity and escalate appropriately.
• Serve as a liaison between residents our internal Resident Services Team and internal and external vendors
• Manage tickets through our techenabled platform
• Ensure timely followup updates and resolution of all resident maintenance requests.
• Promote resident satisfaction by providing highlevel service and communication.
• Support Director of Property Services and Property Management team in finding the most efficient and effective solution for repair tickets
• Perform other duties as assigned contributing to the overall success of the team.

Basic Qualifications:

• 1 years of experience in property management or maintenance coordination.
• Familiarity with maintenance operations within property management focused on Single Family Rentals
• Flexibility to work a varying schedule including occasional evenings and weekends.
• Bachelors degree preferred.
• Strong communication skills both verbal and written.
• Visual acuity for reading documents screens and other printed materials.

Requirements