Job details
Assistant Restaurant Manager - Waldorf Astoria Lusail Doha
An Assistant Restaurant Manager will oversee the Food & Beverage operation to ensure high standards of quality and service. What will I be doing:- Oversee food and beverage service to meet the standards.
- Manage the flow of customers and coordination between front and back-of-house during service.
- Maximize sales opportunities through up-selling and training staff on effective sales techniques.
- Ensure staff maintain brand standards and deliver exceptional levels of customer service.
- Handle guest inquiries, complaints, and special requests with professionalism and efficiency.
- Accurately manage all transactions, including POS system oversight, cash handling, and billing.
- Manage team schedules, ensuring optimal staffing levels during peak and off-peak hours.
- Control inventory, monitor stock levels, and minimize wastage through effective resource management.
- Lead regular training sessions to keep the team updated on service protocols and luxury standards.
- Collaborate with the Restaurant Manager to develop and implement strategies for service improvement.
- Ensure compliance with health, safety, and hygiene regulations in all aspects of restaurant operations.
- Conduct performance evaluations, providing feedback and coaching to team members.
- Previous experience in organizing food and beverage service in a range of outlets.
- Experience in supervising a team.
- Ability to demonstrate delegation skills.
- Flexibility to respond quickly and positively to a range of work situations.
- A passion for developing others to be part of a winning team.
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