Customer Service Specialist

Join GNM's E-Commerce team as a Customer Service Specialist ! We are looking for a dedicated professional who puts customers first and ensures top-notch service in every interaction. This is a fully remote position, allowing you to work from the comfort of your home. Position : Customer Service Location : Remote (Work from Home) Job Type : Full-Time Salary : Up to $4 USD per hour Benefits :

• Full HMO health insurance
• Dental coverage
• Company swag kits
• Paid time off
• Performance and referral bonuses
• Holiday pay and year-end bonuses
• Awards and recognitions
• Promotional opportunities

Responsibilities :

• Address customer inquiries and issues via phone calls, emails, live chats, and social media messages promptly and courteously.
• Provide tailored guidance to customers on utilizing our products/services effectively, aligning with their unique requirements and preferences.
• Serve as a reliable product expert, delivering accurate and strategic information to ensure customer satisfaction and loyalty.

Qualifications :

• At least 1 year of Customer Service experience (required)
• E-commerce experience is a plus!
• Excellent written and verbal communication skills
• Personally owned laptop/computer with a working camera, minimum 15 Mbps upload/download speed

Why Join Us? We offer competitive pay and a range of benefits designed to support your well-being and professional growth. Our team values performance, dedication, and customer-centric service, and we reward our employees with various bonuses and recognition programs. Link To Apply : Application Code : JAZZHR Note : We only accept applications received via the link provided. #J-18808-Ljbffr