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Operations Executive
Job details
The Operations Executive plays a crucial role in ensuring the smooth functioning of the dental center and clinic by managing various operational aspects. This position is ideal for individuals who have a passion for healthcare and logistics, and who thrive in a fast-paced environment. The Operations Executive will be responsible for overseeing daily operations, coordinating with different departments, and ensuring that the clinic meets its operational goals efficiently. Responsibilities:
- Manage and oversee daily operational activities within the dental center.
- Coordinate with healthcare professionals to ensure seamless patient care and service delivery.
- Monitor inventory levels of medical supplies and equipment, ensuring timely replenishment.
- Implement and maintain operational policies and procedures to enhance efficiency.
- Assist in the development and execution of operational strategies that align with the clinic's goals.
- Conduct regular audits and assessments to identify areas for improvement.
- Ensure compliance with healthcare regulations and standards.
- Collaborate with the logistics team to optimize supply chain processes.
- Provide training and support to new operational staff.
- Prepare and present operational reports to management for review.
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational abilities.
- Ability to work under pressure and manage multiple tasks.
- Proficient in using operational management software and tools.
- Experience in the healthcare or dental industry is a plus.
- Problem-solving mindset with a proactive approach.
- Team player who can collaborate effectively with diverse teams.
- Adaptable to changing environments and priorities.
- Strong analytical skills to assess operational performance.
- Commitment to continuous improvement and professional development.
- Manage end-to-end order processing from order entry to delivery.
- Ensure SFDA and Saber approvals for medical equipment import and clearance.
- Circulate orders to suppliers and track and monitor shipments to ensure timely delivery to customers and warehouse.
- Process LPOs, create sales orders, and track approvals in Odoo.
- Coordinate with suppliers on shipment updates and pre-payments.
- Manage customs clearance and communicate shipment arrival schedules to teams.
- Ensure proper documentation for invoicing, re-export shipments, and returns.
- Optimize shipping costs by selecting appropriate methods and timing.
- Maintain and update tracking sheets and ensure Etqan compliance.
- Respond to customer queries related to delivery and order fulfilment.
- Plan fulfilment based on production lead times and customer delivery deadlines.
- Monitor and track GRN (Goods Receipt Note), inventory levels at the warehouse and ensure smooth order completion.
- Handle quality inspection from SFDA, for ISO 13485 & ISO 9001.
- Proficient in operational management software.
- Strong knowledge of supply chain and logistics processes.
- Excellent organizational and multitasking skills.
- Ability to analyze data and generate reports.
- Strong communication skills, both verbal and written.
- Knowledge of healthcare regulations and compliance.
- Problem-solving and critical-thinking abilities.
- Team collaboration and leadership skills.
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