Senior / Retail Operations Executive - Luxury Brand

Senior / Retail Operations Executive – Luxury Brand (Ref. No.: 26455)

1. Support the Retail Manager in the implementation and execution of all stores’ related activities.
2. Interact with stores and retail partners, trying to establish effective and strong relationships.
3. Keep an up-to-date knowledge of systems and train store staff if and when required, support key projects, operational trainings, and monitor progress.
4. Enforce and execute all policies and procedures regarding store operations, ensuring a strong level of awareness amongst the stores.
5. Ensure the correct flow of stock from the warehouse into the stores, and work with the stores’ stock teams so that product is available on the selling floor in a timely manner.
6. Support the stores in the execution of store-to-store transfers and returns of merchandise and monitor their progress.
7. Oversee the maintenance of the store and ensure the right standards are met at all times.
8. Oversee and lead stock movement procedures.
9. Support the organization of the physical stock-take and the analysis of results, in coordination with Inventory Control.
10. Support the process linked to uniforms and packaging management.

1. 2 years’ experience in retail operations.
2. University graduate.
3. Self-motivated, good communication skills & able to handle multi-tasks independently, detail-oriented, and well-organized.
4. Strong numerical sensitivity, statistical knowledge, and quantitative analysis skills.
5. Proficient in both written and spoken English, Cantonese, and Mandarin.
6. Accurate and proficient use of MS Office and Chinese Word processing.
7. Candidates with more experience will be considered as Senior Retail Operations Executive.