German-Speaking Travel Agent in Lisbon Starting 2025
Job details
Are you a fluent German speaker with a passion for travel and customer service? Join the dynamic team in Lisbon for a leading holiday platform, where you'll assist our German-speaking customers in creating unforgettable travel experiences. As a Customer Service Representative, you'll handle inquiries, provide expert advice, and resolve issues efficiently. Your excellent communication skills will ensure our customers enjoy a seamless booking process. Be part of a company that values excellence and customer satisfaction!
Your responsibilities and impact working as a Travel Agent will be:
- Providing accurate and detailed information about the company's holiday offers.
- Managing and responding to customer requests through phone and email.
- Assisting customers with managing their bookings, queries and requests.
- Ensuring excellent customer satisfaction by exceeding customer expectations
- Native-level proficiency in German and a minimum C1 level of English
- Living in or willing to relocate to Lisbon for an international career and life experience
- Flexibility and ability to adapt to changes with a positive mindset
- Motivation and commitment to perform the assigned tasks effectively
- Excitement about intercultural communication and embracing the expatriate lifestyle
- Contract type: a fixed-term contract for one year that can be renewed every year
- Full time contract and paid training
- Salary conditions (*) – 2 options:
- Including free accommodation (shared flat, all bills included): 1.633,89€ gross/month + bonus up to 1.267,00€ gross per quarter
- Without accommodation: 1.905,92€ gross/month + bonus up to 1.267,00€ gross per quarter
- For international applicants:
- Reimbursement of your initial flight costs
- Pick up from the airport
- Annual return ticket to your home country (within the EU)
- Help with paperwork, opening a bank account, etc. upon arrival
- Free Portuguese lessons, cooking classes, sports activities and social events organized by the company.
- Real career opportunities in different career paths
- Health insurance is provided from the beginning
- Employee discounts
- Fun and engaging company-wide initiatives
- Excellent work culture
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