Frontline Customer Service - Milford Sound

• Full Time
• Application Closes
  
  21 Jan 2025
  
  
• Southland - Southland
• Customer Service Representative

Southern Discoveries is looking for two experienced Customer Service consultants to join our Milford Sound cruise and ticketing office team. If you are looking for your next move in the tourism industry this are excellent opportunity to join our team. What do we need from you?

• Passion for Tourism and Customer Service
• Maturity, the ability to work calmly under pressure, and to think on your feet
• Team spirit, with the ability to build relationships with your workmates 
• Excellent English language skills
• Energy and Resilience
• Excellent attention to detail 
• Computer literacy and keyboard ability required for check in and booking processes
• Comfortable living in a remote environment in shared accommodation (own room)

The role is all about ensuring our guests have an outstanding experience.  We have a lot of fun, but we also work very hard, making sure that every guest receives excellent customer service at all times. You will have face-to-face customer service experience, preferably in a ticketing or reservations environment, although we will consider you if you have a great attitude, a really strong work ethic, and general customer service experience.   In return, you will receive full training, uniform, your own room in subsidised accommodation, and access to a fully stocked shared staff kitchen. We work a roster of 10 days on and 4 days off (no evening work required), to give you the opportunity to explore this stunning region.