Business assistant/Admin (Remote)

We are a forward-thinking organisation that empowers businesses to thrive within their various industries. We are currently expanding our team to enhance our client support capabilities. Responsibilities:

• Business Administration: provide comprehensive administrative support by carrying out all forms of administrative tasks including bookkeeping.
• Customer Service: interact with clients in a friendly and professional manner, addressing enquiries, resolving issues, and ensuring overall satisfaction
• Email Management: effectively manage and organise clients' emails, ensuring timely responses and maintaining a high level of professionalism.
• Task Prioritisation: efficiently prioritise tasks to meet deadlines, optimise workflows, and ensure client expectations are exceeded.
• Communication Management: facilitate clear and efficient communication within team and clients.
• Client Relationship Management: cultivate positive client relationships, understand their needs and proactively address concerns.

• Proven experience as a business assistant, admin assistant or in a similar administrative role
• Strong organisational and multitasking skills
• Proficiency in the use of google workspace, Microsoft office tools, and other admin tools.
• Excellent written and verbal communication abilities
• Proficient in office software and virtual collaboration tools
• Detail-oriented with a proactive problem-solving approach
• Ability to carry out tasks with less or no supervision (practically)
• Full comprehension of office management systems and procedure
• Functional laptop with steady internet access
• Proficiency in English
• Exemplary planning and time management skills
• Ability to multitask and priortize daily workload
• High-level verbal and written communication skills
• Min HND; previous experience as a business/admin assistant would be considered an advantage

We look forward to welcoming a dedicated and detail-oriented business assistant to our team.