Quality Assurance Executive

Allianz General Insurance Company (Malay)

Job Type: Full-Time Remote Job: Hybrid working Employment Type: Permanent ID: 59847

Quality Assurance Executive

59847 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | Permanent Looking for a role that allows you to take deep ownership of your work? Kick-start your career in claims management with a role that contributes to optimizing claim processes and ensuring compliance. You’ll gain key technical skills and leadership opportunities, setting a strong foundation for future growth in the Insurance Industry. You'll be responsible for:

1. Conducting Claims Technical Quality Review for assigned types of claims and/or lines of business.
2. Preparing detailed working papers that evidence work performed, issues discovered, and recommendations for improvement.
3. Continuously collaborating with Claims Management to develop actionable improvement plans, specifying tasks, resources, and timelines for enhancing claims processes.
4. Facilitating, supporting, and monitoring the execution of improvement plans, ensuring measurable outcomes.
5. Assisting and supporting in system development and executing User Acceptance Testing (UAT) for enhancement projects within the Claims Division.

Important to your success:

1. Degree/Diploma in Law/Insurance/Actuarial/Statistics/Business or other relevant fields.
2. Fresh graduates are welcomed to apply.
3. Knowledge in General Insurance and/or claims operations will be an added advantage.
4. Fluent in English and Bahasa Melayu.
5. Excellent writing skills to document, report, and communicate findings to the Claims Managers.
6. Intermediate proficiency in Microsoft Office Word, Excel, Outlook, and Internet navigation.

Disclaimer: We appreciate your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Great to have you on board. Let's care for tomorrow. #J-18808-Ljbffr