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Customer Service Representative
Casual Customer Service Representative TSB Botany and Takapuna Branches are the preferred locations At TSB, you’ll be part of a profit for purpose organisation, that empowers and enables you to be your best and make a positive difference for the people you work with, and the communities you are part of. About the role: Are you someone that would complement our team? Perhaps you are a student and have the ability to spontaneously swoop in to support our team when someone is ill or on leave? Are you retired, and love working with the public and are keen on some adhoc hours supporting and helping our incredible customers? Being casual and on-call means there are no fixed hours of work. You will be the hero to the Botany and Takapuna Branch teams, as you will be there to cover planned/unplanned leave, which would require you to have a great deal of flexibility as you may be called upon at anytime . This includes weekend work. Who are you? You will have a passion for helping customers with a willingness to go the extra mile to deliver good customer outcomes and make a difference. We are a small team that cares about each other, collaborates, communicates well, and takes joint accountability for delivering on our commitments. You’ll be someone who demonstrates high attention to detail while delivering exceptional customer service and has a genuine desire to help customers and build lasting relationships. As the first point of call for our customers you’ll be confident, have a professional manner, and a positive outlook. You will be committed to putting the needs of our customers first and have natural initiative and the ability to self-manage. You will have:- The ability to build lasting relationships with customers and your team members
- An organised and positive approach to work
- The ability to thrive in a bustling environment
- Have an interest in the Banking industry
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