Home Philippines Customer Service Support Agents DAVAO Site
Home Philippines Customer Service Support Agents DAVAO Site
Customer Service Support Agents DAVAO Site
Full time
at Talent Outsourcing Channel Solutions
in
Philippines
Posted on December 17, 2024
Job details
APPLY NOW! WE URGENTLY NEED 45 Customer Service Support Agents to join our DAVAO Site.
We are looking for 45 customer service agents to join our Davao team. The role involves providing excellent customer service to clients, resolving their inquiries and issues, and ensuring customer satisfaction. The role requires 70% non-voice and 30% voice ability to interact with clients.
Qualifications:
- With or without call center experience
- Preferably with email or chat support experience
- Good English communication skills (Verbal and Written)
- Flexible when it comes to shifting work hours
- Must work well under pressure and can handle multiple customer interactions
- Amenable to work in MTS (Matina) or in Cyber Gate Delta (Bajada)
SEND YOUR RESUME NOW!
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), 'menuState' => 'loggedoutmenu', 'showCVReviewLink' => false, 'profileInfo' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '19284', 'contributedJobCount' => '24', 'courseCount' => null ), 'environment' => 'production', 'langUrlPrefix' => '', 'langUrl' => 'https://jobs.laimoon.com/', 'themeUrl' => 'https://jobs.laimoon.com/', 'siteUrl' => 'https://jobs.laimoon.com/', 'staticUrl' => 'https://cdn.laimoon.com/jobs/', 'langCode' => 'en', 'pageScripts' => array( (int) 0 => 'page_script' ), 'pageName' => 'externalview', 'courseUrl' => 'https://courses.laimoon.com/', 'onlineCourses' => array( (int) 0 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 'CourseTranslation' => array( [maximum depth reached] ), 'Profile' => array([maximum depth reached]) ), (int) 1 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 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WE URGENTLY NEED 45 Customer Service Support Agents to join our DAVAO Site. We are looking for 45 customer service agents to join our Davao team. The role involves providing excellent customer service to clients, resolving their inquiries and issues, and ensuring customer satisfaction. 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Start getting the benefits by enrolling today!<br /> <br /> <strong>Why Choose Lead Academy:</strong> <ul> <li>Lifetime Access</li> <li>High-quality e-learning study materials </li> <li>The UK and globally recognised qualification</li> <li>Self-paced, no fixed schedules</li> <li>24/7 customer support through email</li> <li>Available to students anywhere in the world</li> <li>No hidden fee</li> <li>Study in a user-friendly, advanced online learning platform</li> </ul> <strong>Who is this course for?</strong><br /> <br /> This comprehensive Customer Service course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service.<br /> <br /> <strong>Certification</strong><br /> <br /> On successful completion of the Customer Service course, you will be eligible to obtain a verifiable certificate as proof of your new qualification. 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This will result in having good relationships with your customers who are essential to make your business grow and develop.<br /> <br /> <strong>Course Highlights</strong> <ul> <li>The price is for the whole course including the final exam - no hidden fees</li> <li>Accredited Certificate upon successful completion at an additional cost</li> <li>Efficient exam system with instant results</li> <li>Track progress within own personal learning portal</li> <li>24/7 customer support via live chat</li> </ul> <strong>Certificate in Customer Service Skills</strong> has been given CPD and IAO accreditation and is one of the best-selling courses available to students worldwide.<br /> <br /> This valuable <strong>Certificate in Customer Service Skills</strong> course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then a Certificate in Customer Service Skills Training is for you.<br /> <br /> <strong>Certificate in Customer Service Skills </strong>is a very comprehensive course. We've broken down this customer service course into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the Certificate in Customer Service Skills course. It really is a sure pathway to success.<br /> <br /> All our courses offer 3 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.<br /> <br /> We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.<br /> <br /> Furthermore, you can check the validity of your qualification and verify your certification on our website at any time.<br /> <br /> So, why not improve your chances of gaining professional skills and better earning potential.<br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <br /> <strong>Customer Service</strong> <ul> <li>Introduction To Customer Service</li> <li>The Power of Positive Thinking in Customer Service</li> <li>Types of Difficult Customers and How to Help them</li> <li>How to Deal with Difficult Customers</li> <li>Conclusion</li> </ul> <strong>Customer Service Basics</strong> <ul> <li>Customer Service and Retention Templates</li> <li>Customer Service & Retention Checklist</li> <li>Customer Service Checklist</li> </ul> <strong>Customer Service Skills</strong> <ul> <li>First Lesson</li> <li>Second Lesson</li> <li>Third Lesson</li> <li>Fourth Lesson</li> <li>Fifth Lesson</li> </ul> <strong>Microsoft Word</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Opening</li> <li>Module Three - Working with the Interface</li> <li>Module Four - Your First Document</li> <li>Module Five - Basic Editing Tasks</li> <li>Module Six - Basic Formatting Tasks</li> <li>Module Seven - Formatting Paragraphs</li> <li>Module Eight - Advanced Formatting Tasks</li> <li>Module Nine - Working with Styles</li> <li>Module Ten - Formatting the Page</li> <li>Module Eleven - Sharing Your Document</li> <li>Module Twelve - Wrapping Up</li> </ul> <strong>Microsoft Excel</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Opening Excel</li> <li>Module Three - Working with the Interface</li> <li>Module Four - Your First Worksheet</li> <li>Module Five - Viewing Excel Data</li> <li>Module Six - Building Formulas</li> <li>Module Seven - Using Excel Functions</li> <li>Module Eight - Using Quick Analysis</li> <li>Module Nine - Formatting Your Data</li> <li>Module Ten - Using Styles, Themes, and Effects</li> <li>Module Eleven - Printing and Sharing Your Workbook</li> <li>Module Twelve - Wrapping Up</li> </ul> <strong>Assessment and Certification</strong><br /> <br /> At the end of the <strong>Certificate in Customer Service Skills </strong>course, you will be required to sit an online multiple-choice test. 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You will only be able to provide the best customer service if you have the right skills and knowledge in communication and effective management.<br /> <br /> The knowledge and skills you could learn from this <strong>Certificate in Customer Service Skills</strong> will help you strategize to succeed as a customer service provider. This will result in having good relationships with your customers who are essential to make your business grow and develop.<br /> <br /> <strong>Course Highlights</strong> <ul> <li>The price is for the whole course including the final exam - no hidden fees</li> <li>Accredited Certificate upon successful completion at an additional cost</li> <li>Efficient exam system with instant results</li> <li>Track progress within own personal learning portal</li> <li>24/7 customer support via live chat</li> </ul> <strong>Certificate in Customer Service Skills</strong> has been given CPD and IAO accreditation and is one of the best-selling courses available to students worldwide.<br /> <br /> This valuable <strong>Certificate in Customer Service Skills</strong> course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then a Certificate in Customer Service Skills Training is for you.<br /> <br /> <strong>Certificate in Customer Service Skills </strong>is a very comprehensive course. We've broken down this customer service course into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the Certificate in Customer Service Skills course. It really is a sure pathway to success.<br /> <br /> All our courses offer 3 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.<br /> <br /> We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.<br /> <br /> Furthermore, you can check the validity of your qualification and verify your certification on our website at any time.<br /> <br /> So, why not improve your chances of gaining professional skills and better earning potential.<br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <br /> <strong>Customer Service</strong> <ul> <li>Introduction To Customer Service</li> <li>The Power of Positive Thinking in Customer Service</li> <li>Types of Difficult Customers and How to Help them</li> <li>How to Deal with Difficult Customers</li> <li>Conclusion</li> </ul> <strong>Customer Service Basics</strong> <ul> <li>Customer Service and Retention Templates</li> <li>Customer Service & Retention Checklist</li> <li>Customer Service Checklist</li> </ul> <strong>Customer Service Skills</strong> <ul> <li>First Lesson</li> <li>Second Lesson</li> <li>Third Lesson</li> <li>Fourth Lesson</li> <li>Fifth Lesson</li> </ul> <strong>Microsoft Word</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Opening</li> <li>Module Three - Working with the Interface</li> <li>Module Four - Your First Document</li> <li>Module Five - Basic Editing Tasks</li> <li>Module Six - Basic Formatting Tasks</li> <li>Module Seven - Formatting Paragraphs</li> <li>Module Eight - Advanced Formatting Tasks</li> <li>Module Nine - Working with Styles</li> <li>Module Ten - Formatting the Page</li> <li>Module Eleven - Sharing Your Document</li> <li>Module Twelve - Wrapping Up</li> </ul> <strong>Microsoft Excel</strong> <ul> <li>Module One - Getting Started</li> <li>Module Two - Opening Excel</li> <li>Module Three - Working with the Interface</li> <li>Module Four - Your First Worksheet</li> <li>Module Five - Viewing Excel Data</li> <li>Module Six - Building Formulas</li> <li>Module Seven - Using Excel Functions</li> <li>Module Eight - Using Quick Analysis</li> <li>Module Nine - Formatting Your Data</li> <li>Module Ten - Using Styles, Themes, and Effects</li> <li>Module Eleven - Printing and Sharing Your Workbook</li> <li>Module Twelve - Wrapping Up</li> </ul> <strong>Assessment and Certification</strong><br /> <br /> At the end of the <strong>Certificate in Customer Service Skills </strong>course, you will be required to sit an online multiple-choice test. 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WE URGENTLY NEED 45 Customer Service Support Agents to join our DAVAO Site. We are looking for 45 customer service agents to join our Davao team. The role involves providing excellent customer service to clients, resolving their inquiries and issues, and ensuring customer satisfaction. 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Hiring company
Talent Outsourcing Channel Solutions
Talent Outsourcing Channel (TORCH) Solutions is committed to strategically match the right talent to the client's specialized staffing needs and build rewarding careers for the professionals we place through our holistic HR solutions. We supply, employers high quality and efficient workforce in time and contribute to client's success through people.
Improve your chance to get this job.
Do an online course on Customer service starting now.
-
Customer Service Diploma Lead AcademyAED 93
AED 1,469Duration: Upto 1 Hour -
Certificate in Customer Service Skills Alpha AcademyAED 93
AED 1,543Duration: Upto 32 Hours
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https://ph.jooble.org/external/8403881869254258678?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ph&extra_ars_request_id=4b5ac364cd5b7aa081952b68bfb534d3