Collection Agent

Job Description

NAOS Solutions is seeking a dedicated Collection Agent to join our team. As a Collection Agent, you will be responsible for contacting customers to collect overdue payments and resolve outstanding issues. 

• Reach out to customers via phone, email, and other communication channels to secure payments
• Negotiate payment plans and settlements with customers
• Maintain accurate records of customer interactions and payment status
• Provide excellent customer service while adhering to company policies and procedures

• Prior experience in collections is a MUST
• Prior experience in customer service
• Strong communication and negotiation skills
• Ability to work in a fast-paced environment
• Attention to detail and accuracy
• Good problem-solving skills
• Knowledge of collection laws and regulations
• Proficiency in using collection software and tools
• Ability to meet targets and deadlines
• Team player with a positive attitude

If you are a proactive individual with strong communication skills and a passion for customer service, we would love to have you on board as our Collection Agent at NAOS Solutions.