Home Philippines Call Center Agent - Email/Chat/Voice
Home Philippines Call Center Agent - Email/Chat/Voice
Call Center Agent - Email/Chat/Voice
Job details
Your day-to-day in a nutshell:
Answering incoming calls from customers
Resolving customer inquiries/requests
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
What are we looking for?
At least High School Graduate (old curriculum) or Senior High School Graduate (new
With at least 6 months Call Center Experience
With Excellent Communication Skills
Can work on site
Why pick us?
Competitive Salary Offer
Paid training from day one
A leadership team that hears your voice; we know that when we work together we can accomplish so much more
Fun team environment where we work hard to build trust every single day
Free Call Center Training Sales Incentives
Apply safely
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'currency_name' => 'Philippine Peso', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Manila', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'cityLists' => array( (int) 0 => array( 'name' => 'Dubai', 'slug' => 'dubai' ), (int) 1 => array( 'name' => 'Abu Dhabi', 'slug' => 'abu-dhabi' ), (int) 2 => array( 'name' => 'Ras al Khaimah', 'slug' => 'ras-al-khaimah' ), (int) 3 => array( 'name' => 'Al Ain', 'slug' => 'al-ain' ), (int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ), 'menuState' => 'loggedoutmenu', 'showCVReviewLink' => false, 'profileInfo' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '19284', 'contributedJobCount' => '24', 'courseCount' => null ), 'environment' => 'production', 'langUrlPrefix' => '', 'langUrl' => 'https://jobs.laimoon.com/', 'themeUrl' => 'https://jobs.laimoon.com/', 'siteUrl' => 'https://jobs.laimoon.com/', 'staticUrl' => 'https://cdn.laimoon.com/jobs/', 'langCode' => 'en', 'pageScripts' => array( (int) 0 => 'page_script' ), 'pageName' => 'externalview', 'courseUrl' => 'https://courses.laimoon.com/', 'onlineCourses' => array( (int) 0 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 'CourseTranslation' => array( [maximum depth reached] ), 'Profile' => array([maximum depth reached]) ), (int) 1 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 'CourseTranslation' => array( [maximum depth reached] ), 'Profile' => array([maximum depth reached]) ) ), 'job' => array( 'Job' => array( 'id' => '44966969', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Call Center Agent - Email/Chat/Voice', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><b>Your day-to-day in a nutshell:</b> Answering incoming calls from customers Resolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely manner Utilizing various client-based tools and applications for customer management and servicing Providing cutting-edge service in a friendly, confident and knowledgeable manner What are we looking for? At least High School Graduate (old curriculum) or Senior High School Graduate (new With at least 6 months Call Center Experience With Excellent Communication Skills Can work on site Why pick us? 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In the Diploma in Office Admin and Customer Service Diploma course, you will know all the necessary methods for administrating an office along with excellent customer service.<br /> <br /> <strong>Course Highlights</strong><br /> <ul> <li>The price is for the whole Office Admin and Customer Service Diploma course including the final exam – no hidden fees</li> <li>Accredited Certificate upon successful completion at an additional cost</li> <li>Efficient exam system with instant results</li> <li>Track progress within own personal learning portal</li> <li>24/7 customer support via live chat</li> </ul> Office Admin and Customer Service Diploma has been given CPD and IAO accreditation and is one of the best-selling courses available to students worldwide.<br /> <br /> This valuable Office Admin and Customer Service Diploma course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Office Admin and Customer Service Diploma are for you.<br /> <br /> We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the Office Admin and Customer Service Diploma course. It really is a sure pathway to success.<br /> <br /> All our courses offer 3 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.<br /> <br /> We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.<br /> <br /> Furthermore, you can check the validity of your qualification and verify your certification on our website at any time.<br /> <br /> So, why not improve your chances of gaining professional skills and better earning potential.<br /> <br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <ul> <li>Admin Support</li> <li>Administrative Management</li> <li>Organizational Skills</li> <li>Customer Relations and Dealings</li> <li>Customer Service: Telephone Etiquette</li> <li>Customer Relationship Management</li> <li>Microsoft Office Word</li> <li>Microsoft Office Powerpoint</li> <li>Microsoft Office </li> </ul> <br /> <strong>Assessment and Certification</strong><br /> <br /> At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. 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Explore the tips and secrets for administrating an office and for offering compelling customer service with the Office Admin and Customer Service Diploma course.<br /> <br /> Throughout the Office Admin and Customer Service Diploma course, you will be introduced to the practical techniques for administrating an office including managing the organization.<br /> <br /> Next, you will learn the strategies of excellent customer communication and customer service so that you can hold the attention of the customers and be able to maintain a long-term relationship.<br /> <br /> Efficient office administration and customer service are the prerequisites for the success of your organization. In the Diploma in Office Admin and Customer Service Diploma course, you will know all the necessary methods for administrating an office along with excellent customer service.<br /> <br /> <strong>Course Highlights</strong><br /> <ul> <li>The price is for the whole Office Admin and Customer Service Diploma course including the final exam – no hidden fees</li> <li>Accredited Certificate upon successful completion at an additional cost</li> <li>Efficient exam system with instant results</li> <li>Track progress within own personal learning portal</li> <li>24/7 customer support via live chat</li> </ul> Office Admin and Customer Service Diploma has been given CPD and IAO accreditation and is one of the best-selling courses available to students worldwide.<br /> <br /> This valuable Office Admin and Customer Service Diploma course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Office Admin and Customer Service Diploma are for you.<br /> <br /> We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the Office Admin and Customer Service Diploma course. It really is a sure pathway to success.<br /> <br /> All our courses offer 3 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges.<br /> <br /> We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.<br /> <br /> Furthermore, you can check the validity of your qualification and verify your certification on our website at any time.<br /> <br /> So, why not improve your chances of gaining professional skills and better earning potential.<br /> <br /> <br /> <strong>COURSE CURRICULUM</strong><br /> <ul> <li>Admin Support</li> <li>Administrative Management</li> <li>Organizational Skills</li> <li>Customer Relations and Dealings</li> <li>Customer Service: Telephone Etiquette</li> <li>Customer Relationship Management</li> <li>Microsoft Office Word</li> <li>Microsoft Office Powerpoint</li> <li>Microsoft Office </li> </ul> <br /> <strong>Assessment and Certification</strong><br /> <br /> At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement.<br /> <br /> <br /> <strong>Career Path</strong><br /> <br /> Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, but it can also be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one.<br /> <br /> On successful completion of this course, you have the potential to achieve an estimated salary of £17,100.<br /> <br /> The sky really is the limit.', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Customer service,office admin,administration,Office Admin and Customer Service Diploma,Office Admin and Customer Service', 'eligibility' => '<ul> <li>This Office Admin and Customer Service Diploma course is available to all learners, of all academic backgrounds.</li> <li>Learners should be aged 16 or over.</li> <li>A basic understanding of the English language is required to attend this Office Admin and Customer Service Diploma course.</li> </ul> ', 'school' => 'Alpha Academy', 'keywords' => 'Office Admin,Customer Service,customer service,Office,CS', 'location' => 'Online', 'duration' => 'Upto 3 Days', 'timing' => 'Flexible', 'cost' => null, 'discount' => '95% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '44966969', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Call Center Agent - Email/Chat/Voice', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<p><b>Your day-to-day in a nutshell:</b> Answering incoming calls from customers Resolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely manner Utilizing various client-based tools and applications for customer management and servicing Providing cutting-edge service in a friendly, confident and knowledgeable manner What are we looking for? At least High School Graduate (old curriculum) or Senior High School Graduate (new With at least 6 months Call Center Experience With Excellent Communication Skills Can work on site Why pick us? Competitive Salary Offer Paid training from day one A leadership team that hears your voice; we know that when we work together we can accomplish so much more Fun team environment where we work hard to build trust every single day Free Call Center Training Sales Incentives </p>', 'course_qualifications' => null, 'global_location_id' => '171', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '61615', 'company_name' => 'Neksjob', 'external_apply_url' => 'https://ph.jooble.org/external/4644051897409577646?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ph&extra_ars_request_id=d014021cabb66f11a10e22dd184fc193', 'external_short_url' => '4644051897409577646', 'apply_url' => null, 'contributed' => '0', 'created' => '2024-12-17 03:59:18', 'published' => '2024-12-17 03:59:18', 'closed_time' => null, 'updated' => '2024-12-17 03:59:18', 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '113', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '171', 'display_name' => 'Philippines', 'name_ar' => null, 'country_id' => '168', 'Country' => array( 'name' => 'Philippines', 'id' => '168', 'slug' => 'philippines', 'code' => 'PH' ) ), 'Company' => array( 'id' => '61615', 'name' => 'Neksjob', 'website' => null, 'verified' => '0', 'photo' => '5a4c2801-425c-45f3-8d41-46540a00004d_Neksjob.png', 'details' => '<p>Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. 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Call Center Agent - Email/Chat/Voice at Neksjob. Please apply or share https://jobs.laimoon.com/jobs/externalview/44966969' $emailText = 'Hiring now! Call Center Agent - Email/Chat/Voice at Neksjob. 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Hiring company
Neksjob
Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
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Customer Relationship Global CoursesAED 56
AED 514Duration: 1 Hour -
Office Admin and Customer Service Diploma Alpha AcademyAED 93
AED 1,028Duration: Upto 3 Days
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https://ph.jooble.org/external/4644051897409577646?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ph&extra_ars_request_id=d014021cabb66f11a10e22dd184fc193