Product Manager

Summary: The product manager is responsible for driving change by developing product roadmaps and strategies that align with business goals and market needs. This includes conducting market analysis and competitor research to identify market gaps and opportunities. The product manager takes ownership of customer complaints for assigned zones, ensuring timely resolution, and provides both onsite and remote technical support. Additionally, they organize training sessions to educate the sales team on the product's features and benefits and conduct monthly field visits and promotions to ensure effective product representation in the market. Responsibilities:

• Develop product roadmap & strategies aligning with business goals and market needs.
• Conduct market analysis, competitor research to identify market gaps & opportunities.
• Take ownership of customer complaints for the assigned zones & ensure timely resolution.
• Provide onsite & remote technical support to customer.
• Organize & provide training to educate sales team on the product’s features & benefits.
• Monthly field visit & promotions to ensure that the products are well represented in the market

• Strong written and verbal communication skills, ensuring clarity when presenting product ideas, roadmaps.
• Expertise in understanding market trends, customer needs, and competitive landscapes to drive product growth.
• Work closely with cross functional team like R&D, marketing and sales teams to drive product excellence
• Excellent skills in managing relationships with key stakeholders.
• Ability to adjust priorities and tasks in a fast-paced environment
• Ensure the timely delivery of assigned KPIs within set performance standards.

• Postgraduates from life sciences background.
• Minimum of 3-5 years’ experience in Product Management, Product Support & similar roles.