Windows Server Administrator

JOB LOCATION: Changi Business Park Crescent Singapore

JOB TITLE: WINDOWS SERVER ADMINISTRATOR

Job Description:

• Preparation of RCA for Major Incidents.
• Manage PowerShell scripting.
• Repeat Incident / Alert Analysis.
• Updating and Eliminate challenges, Hurdle and Risk in domain.
• Performance tuning suggest by OEM.
• Updating and maintenance of Availability, Capacity management.
• Risk Analysis and mitigation planning.
• Continual Service Improvement Planning and executions.
• Planning and execution of DR Drills based on availability of DR setup and recovery procedures (Applicable if the DR is in scope).
• Preparing, maintaining, and updating of SOP and KBase.
• Maintaining and updating of Infra Documents.
• Incident / Problem / Change management.
• All minor and major updates / upgrades of in-scope assets.
• Responsible for rebuilding the entire Hypervisor server raised due to Major Incident.
• Maintaining Active Directory, DHCP, DNS, Group Policy.
• Capacity planning and Configuring Hypervisor Performance.
• Configuring Alarm and monitoring parameters in Hypervisor.
• Reviewing Hypervisor server performance.
• Verifying Hypervisor server configuration.
• Troubleshooting Hypervisor.
• Configuring Hypervisor for High Availability.
• Analysis of log files.
• Service improvement Plan.
• Hypervisor patch installation.
• Creation & Modification of resources and any change in its configuration.
• Preparation of RCA for Major Incidents.
• Repeat Incident / Alert Analysis.
• Performance tuning suggest by OEM.
• Updating and maintenance of Availability, Capacity management.
• Risk Analysis and Providing mitigation planning.
• Continual Service Improvement Planning and executions.
• Planning and execution of DR Drills based on availability of DR setup and recovery procedures.
• Preparing, maintaining and updating of SOP and KBase.
• Maintaining and updating of Infra AS IS / Infra Documents.
• Incident / Problem / Change management.
• Workflow management in VMWare Automation.
• Should be able to perform technological updates / upgrades.
• Monthly patch management & Vulnerability closure.

• Maintenance of database of hardware/software maintenance service vendors, suppliers, communication service agencies and any other third party.
• Service calls for maintenance and warranty vendors will be logged properly to track Vendor SLA.
• Coordinate, escalate and follow up calls as and when necessary.
• Maintaining database of the various vendors with details like contact person, telephone numbers,
• Escalation matrix, response time and resolution time commitments etc.
• Logging calls with vendors.
• Coordinating with the vendors to get the problems resolved.
• Escalating problems, if required.
• Driving the vendor and technical team for the detailed Root cause analysis.