Job details
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally , and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY The Sales Executive is responsible for supporting marketing, leasing and occupancy/revenue objectives for Canvas by delivering activities related to leasing to new residents and renewals of existing residents. These include qualifying leads, arranging community tours and unit viewings and completing the requisite resident administration to secure the lease. JOB DESCRIPTION Key Role Responsibilities:
- Works as part of a team, supporting and respecting other team members to deliver exceptional resident living
- Responds to all incoming sales enquiries in a timely manner in line with set targets
- Initiates proactive outbound contact to convert lead generation and existing database contacts as above.
- Actively understands, updates and improves knowledge of community, amenities, units and local area features.
- Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required.
- Plans and organises daily activities to maximise the time to achieve targeted leasing numbers
- Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers.
- Supports all communities including cross selling based upon potential resident requirements.
- Follows up on receipt of required documentation, contract returns and processes payments.
- Manages cancellations in line with targets, and can negotiate a compromise where required
- Undertakes marketing activities to promote the property and monitors competitor activity
- Supports on site activity such as property tours, events and renewals as required
- Periodically lead morning huddles with the broader Sales team
- Ensure the accuracy of our advertised content (online/marketing materials etc), making use of our knowledge of the assets and regular use of platforms
- Triage non-sales enquiries and ensure they are managed in a professional manner
- Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
- Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).
- Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence.
- Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes.
- This role reports to the UK Senior Sales Manager, Student
- This role will support other Greystar brands during peaks of activity as required
- This role will be based on site or in Head Office as required, and may at times be required to work from other sites according to business needs.
- Community Managers and Community Teams.
- Sales, Marketing, Regional Operations Managers
- Corporate Support Teams including HR, Finance, Systems & Capital Projects.
- Prospective residents
- Agent & 3rd Party Partners
- Good level of general education evidencing literacy and numeracy
- Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases/ booking systems, e.g. Salesforce is desirable
- Excellent customer service skills and experience in a sales role in a similar world-class accommodation/hospitality/leisure or reservations/membership environment.
- The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targets
- Evidence of organisation skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail
- Culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.
- A team player who is evidently approachable and welcoming
- Proactive with a can do attitude and an ability to act autonomously, taking decisions and/or action when required.
- Proficient at using online and web tools/resources for gathering and presenting research and information
- Fluent English verbal and written communication skills
- Additional language skills are desirable
- Integrity - We will stay true to the highest ethical standards and principles, and be honest, trustworthy, and humble in all of our words and actions.
- Respect - We will accept and value our individual differences and show genuine consideration for the thoughts, needs, and ideas of others. We value and encourage a work/life balance.
- Accountability - We will take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard.
- Professionalism - We will proudly present a positive, dignified, and business-like image at all times through our appearance, behaviour, and interactions with others.
- Teamwork - We will work together to accomplish goals, solve problems, and enrich our work environment.
- Service - We will make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.
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Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in <b>250 markets globally </b> with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages <b> more than </b><b> 1,000,000 units/beds globally </b> , and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . </p><p></p><p><b><br> JOB DESCRIPTION SUMMARY </b></p> The Sales Executive is responsible for supporting marketing, leasing and occupancy/revenue objectives for Canvas by delivering activities related to leasing to new residents and renewals of existing residents. These include qualifying leads, arranging community tours and unit viewings and completing the requisite resident administration to secure the lease. <p></p><p><b> JOB DESCRIPTION </b></p><p><u> Key Role Responsibilities: </u></p><ul><li> Works as part of a team, supporting and respecting other team members to deliver exceptional resident living </li><li> Responds to all incoming sales enquiries in a timely manner in line with set targets </li><li> Initiates proactive outbound contact to convert lead generation and existing database contacts as above. </li><li> Actively understands, updates and improves knowledge of community, amenities, units and local area features. </li><li> Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required. </li><li> Plans and organises daily activities to maximise the time to achieve targeted leasing numbers </li><li> Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers. </li><li> Supports all communities including cross selling based upon potential resident requirements. </li><li> Follows up on receipt of required documentation, contract returns and processes payments. </li><li> Manages cancellations in line with targets, and can negotiate a compromise where required </li><li> Undertakes marketing activities to promote the property and monitors competitor activity </li><li> Supports on site activity such as property tours, events and renewals as required </li><li> Periodically lead morning huddles with the broader Sales team </li><li> Ensure the accuracy of our advertised content (online/marketing materials etc), making use of our knowledge of the assets and regular use of platforms </li><li> Triage non-sales enquiries and ensure they are managed in a professional manner </li></ul><p></p><p><u> Organisational Responsibilities: </u></p><ul><li> Follows established policies and procedures by monitoring and ensuring compliance 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This journey promises to unveil new dimensions of understanding as you traverse through the vast landscapes of theory.<br /> <br /> Within this bundle, you'll encounter eight meticulously crafted courses, each designed to deepen your comprehension and refine your critical thinking skills. Delve into complex theories, principles, and frameworks, navigating through the nuances of the subject matter at your own pace.<br /> <br /> Moreover, as part of the CRM: Customer Relationship Management package, you'll receive complimentary PDF certificates for all included courses, allowing you to adorn yourself with tangible proof of your achievements. Empower yourself to confidently navigate your career or personal growth journey with assurance.<br /> <br /> Don't hesitate any longer - join the CRM: Customer Relationship Management community today and embark on this transformative voyage of discovery. 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Learners are encouraged to delve deep, question, and absorb, enriching their understanding and sharpening their critical thinking skills along the way. This bundle offers a deeply personal and enlightening interaction with knowledge.<br /> <br /> Moreover, the CRM bundle is tailored to accommodate a wide range of learning needs and lifestyles, providing learners with the flexibility to progress at their own pace. Beyond being just an educational journey, it fosters personal growth, empowering learners to navigate life's complexities with confidence and finesse.<br /> <br /> Furthermore, this bundle serves as a gateway to a rewarding career path, offering a solid theoretical foundation for various opportunities in academia, research, consultancy, and programme management. Armed with the profound insights gained from the CRM bundle, learners can make meaningful contributions to their chosen fields. 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If you're ready to embark on this journey, immerse yourself in a realm of knowledge with our comprehensive course bundle focusing on CRM: Customer Relationship Management.<br /> <br /> <strong>Delve into eight immersive CPD Accredited courses, each a standalone course:</strong> <ol> <li><strong>Customer Relationship Management</strong></li> <li><strong>Know Your Customer (KYC)</strong></li> <li><strong>Phone-Based Customer Service</strong></li> <li><strong>Customer Service Fraud Officer</strong></li> <li><strong>Win Customers Efficiently: Customer Service Diploma</strong></li> <li><strong>Know the Selling Strategies that Boost Customer Acquisition</strong></li> <li><strong>Sales: Psychology of Customers</strong></li> <li><strong>Effective Communication Skills</strong></li> </ol> <br /> Prepare yourself for an enlightening expedition into the world of CRM: Customer Relationship Management with our comprehensive bundle. This journey promises to unveil new dimensions of understanding as you traverse through the vast landscapes of theory.<br /> <br /> Within this bundle, you'll encounter eight meticulously crafted courses, each designed to deepen your comprehension and refine your critical thinking skills. Delve into complex theories, principles, and frameworks, navigating through the nuances of the subject matter at your own pace.<br /> <br /> Moreover, as part of the CRM: Customer Relationship Management package, you'll receive complimentary PDF certificates for all included courses, allowing you to adorn yourself with tangible proof of your achievements. Empower yourself to confidently navigate your career or personal growth journey with assurance.<br /> <br /> Don't hesitate any longer - join the CRM: Customer Relationship Management community today and embark on this transformative voyage of discovery. Let knowledge illuminate your path towards professional advancement and personal enrichment.<br /> <br /> <strong>Learning Outcomes:</strong> <ul> <li>Obtain a comprehensive understanding of designated study areas with the CRM bundle.</li> <li>Establish robust foundations across each course nestled within the CRM bundle.</li> <li>Decipher intricate concepts through the articulate content of the CRM bundle.</li> <li>Enhance proficiency in interpreting, scrutinising, and implementing theories.</li> <li>Engage intellectually and profoundly with the course material.</li> <li>Develop proficiency in problem-solving across various disciplines.</li> </ul> <br /> <strong>Description</strong><br /> <br /> Entering the world of the CRM bundle is like stepping into a realm brimming with profound theoretical insights. Each course within this unique collection is meticulously crafted to unravel the complexities of theories, principles, and frameworks. Learners are encouraged to delve deep, question, and absorb, enriching their understanding and sharpening their critical thinking skills along the way. This bundle offers a deeply personal and enlightening interaction with knowledge.<br /> <br /> Moreover, the CRM bundle is tailored to accommodate a wide range of learning needs and lifestyles, providing learners with the flexibility to progress at their own pace. Beyond being just an educational journey, it fosters personal growth, empowering learners to navigate life's complexities with confidence and finesse.<br /> <br /> Furthermore, this bundle serves as a gateway to a rewarding career path, offering a solid theoretical foundation for various opportunities in academia, research, consultancy, and programme management. Armed with the profound insights gained from the CRM bundle, learners can make meaningful contributions to their chosen fields. 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Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in <b>250 markets globally </b> with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages <b> more than </b><b> 1,000,000 units/beds globally </b> , and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . </p><p></p><p><b><br> JOB DESCRIPTION SUMMARY </b></p> The Sales Executive is responsible for supporting marketing, leasing and occupancy/revenue objectives for Canvas by delivering activities related to leasing to new residents and renewals of existing residents. These include qualifying leads, arranging community tours and unit viewings and completing the requisite resident administration to secure the lease. <p></p><p><b> JOB DESCRIPTION </b></p><p><u> Key Role Responsibilities: </u></p><ul><li> Works as part of a team, supporting and respecting other team members to deliver exceptional resident living </li><li> Responds to all incoming sales enquiries in a timely manner in line with set targets </li><li> Initiates proactive outbound contact to convert lead generation and existing database contacts as above. </li><li> Actively understands, updates and improves knowledge of community, amenities, units and local area features. </li><li> Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required. </li><li> Plans and organises daily activities to maximise the time to achieve targeted leasing numbers </li><li> Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers. </li><li> Supports all communities including cross selling based upon potential resident requirements. </li><li> Follows up on receipt of required documentation, contract returns and processes payments. </li><li> Manages cancellations in line with targets, and can negotiate a compromise where required </li><li> Undertakes marketing activities to promote the property and monitors competitor activity </li><li> Supports on site activity such as property tours, events and renewals as required </li><li> Periodically lead morning huddles with the broader Sales team </li><li> Ensure the accuracy of our advertised content (online/marketing materials etc), making use of our knowledge of the assets and regular use of platforms </li><li> Triage non-sales enquiries and ensure they are managed in a professional manner </li></ul><p></p><p><u> Organisational Responsibilities: </u></p><ul><li> Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s). </li><li> Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s). </li><li> Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence. </li><li> Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes. </li></ul><p></p><p><u> Role Scope: </u></p><ul><li> This role reports to the UK Senior Sales Manager, Student </li><li> This role will support other Greystar brands during peaks of activity as required </li><li> This role will be based on site or in Head Office as required, and may at times be required to work from other sites according to business needs. </li></ul><p></p><p><u> Key Relationships: </u></p><ul><li> Community Managers and Community Teams. </li><li> Sales, Marketing, Regional Operations Managers </li><li> Corporate Support Teams including HR, Finance, Systems & Capital Projects. </li><li> Prospective residents </li><li> Agent & 3rd Party Partners </li></ul><p></p><p><b> About You </b></p><p><u> Knowledge & Qualifications: </u></p><ul><li> Good level of general education evidencing literacy and numeracy </li><li> Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases/ booking systems, e.g. Salesforce is desirable </li></ul><p></p><p><u> Experience & Skills: </u></p><ul><li> Excellent customer service skills and experience in a sales role in a similar world-class accommodation/hospitality/leisure or reservations/membership environment. </li><li> The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targets </li><li> Evidence of organisation skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail </li><li> Culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. </li><li> A team player who is evidently approachable and welcoming </li><li> Proactive with a can do attitude and an ability to act autonomously, taking decisions and/or action when required. </li><li> Proficient at using online and web tools/resources for gathering and presenting research and information </li><li> Fluent English verbal and written communication skills </li><li> Additional language skills are desirable </li></ul><p></p><p><u> Behaviours & Values: </u></p><ul><li><b> Integrity 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Hiring company
Greystar
-
Creating Successful Staff Retreats Course LineAED 89
AED 1,028Duration: Upto 1 Hour -
CRM - Customer Relationship Management NextGen LearningAED 199Duration: Upto 20 Hours
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