Clinical Support

To train and educate medical professionals and therapists at aesthetic clinics and medical spas on the company's products and treatment protocols. Key Responsibilities: Product Knowledge:

• Deepen understanding of the company's product range, including technologies, ingredients, benefits, and potential side effects.
• Stay updated on the latest product information and advancements.

• Collaborate with industry experts to develop and refine treatment protocols.
• Ensure protocols align with industry best practices and regulatory guidelines.

• Obtain necessary certifications to conduct training sessions effectively and legally.
• Maintain certifications through ongoing training and education.

• Conduct in-person and virtual training sessions.
• Tailor training content to the specific needs.
• Utilize effective training techniques, such as demonstrations, hands-on practice, and interactive discussions.

• Provide clinical support, including troubleshooting treatment issues, answering product questions, and offering guidance on patient management.
• Conduct site visits to assess training needs and provide on-the-job training.

• Collaborate with the sales team to identify potential customers and provide product demonstrations and training.
• Support and contribute to sales efforts by building strong relationships with clinic staff and addressing their concerns.

• Track and evaluate the effectiveness of training programs through surveys, assessments, and follow-up visits.
• Identify areas for improvement and implement strategies to enhance future training sessions.

• Stay informed about regulatory requirements and ensure that all training materials and practices adhere to industry standards.
• Collaborate with the compliance team to address any regulatory concerns.

• Tertiary Education (Diploma and above)
• Fresh graduates are welcomed
• Strong understanding of medical aesthetics, dermatology, and skincare.
• Excellent communication and presentation skills.
• Ability to build rapport and establish trust with medical and beauty professionals.
• Strong organizational and time management skills.
• Attention to details and a commitment to accuracy.
• Ability to work independently and as part of a team.
• Proficiency in relevant software applications, such as PowerPoint and CRM systems.