LEVEL 1 DESKTOP / HELPDESK IT SUPPORT - (ACTIVELY HIRING)
Full time
at ITCAN PTE. LIMITED
in
Online
Posted on December 17, 2024
Job details
Criteria : 1. At least 2 years IT Service Desk experience or, 2. At least 1 year in IT Remote Support experience or, 3. At least 1 year IT Onsite/Desktop Support Experience
- Perform troubleshooting for client platform related problems
- Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
- investigate & provide temporary &/or permanent resolution of incidents escalated
- Liaise with support vendors for maintenance, support or issues resolution
- Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
- Any ad-hoc duties assigned / required.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
