Roadside Assistance Technician - Greater Dublin Area

Roadside Assistance Technician - Greater Dublin Area Are you passionate about the motor industry and customer service? Our client, a leading roadside assistance provider, is looking for proactive individuals to join their team. In this hands-on role, you'll assist motorists during breakdowns, delivering top-notch service on the road or at home. This is a fantastic opportunity to work with a respected company offering full training, career development, and a competitive package, including overtime, pension, and additional benefits. Schedule

• Shift work to include weekend availability

• Base Salary of €38000k - €44000
• Bike to work scheme
• Company pension
• Employee assistance program
• Employee discount
• Gym membership

• Full clean driving licence (Category B); BE & BC licences are a plus.
• Practical knowledge of vehicle mechanics and prior experience in a similar role.
• Flexible to work 40 hours a week, including weekends and overtime during peak periods.
• Strong passion for the motor industry and delivering exceptional customer service.
• Positive, can-do attitude with high energy and eagerness to excel.
• Strong communication skills, with the ability to engage effectively with customers.
• Proven track record of meeting deadlines, KPIs, and working well in a team.

• Perform high-quality repairs or part replacements on vehicles at the scene of breakdowns, both private and commercial.
• Assess repair options, manage costs, and arrange recovery or garage assistance as needed in coordination with the support team.
• Maintain professionalism in driving, customer service, and safety, upholding the company's image and standards.
• Effectively use communication systems and ensure all interactions meet required standards.
• Keep vehicles, tools, and equipment in excellent working condition.
• Receive full training with opportunities for career progression into senior roles.