Chinese Speaking Administrative Support

Our client is a global leader dedicated to enhancing the travel experience partnering with top payment networks leading banks airlines and hotel groups worldwide. With a focus on delivering premier airport experiences loyalty and customer engagement solutions and insurance services they reach over 400 million end consumers transforming travel into a seamless and rewarding journey. As the operator of the renowned airport experiences programme Priority Pass they offer access to an extensive network of over 1600 lounges and travel experiences across 725 airports in 145 countries covering dining retail relaxation and spa services and helping travelers move with ease comfort and confidence. Role Overview Provide essential administrative support for the team using Access Dimensions software specifically for Lounge and NonLounge activities. Ensure smooth processing of invoices reconciliations and settlements maintaining effective communication with both internal and external stakeholders. A detailoriented and proactive individual who can efficiently handle administrative duties in a fastpaced BPO/airline environment. The role demands effective invoice processing strong reconciliation skills and the ability to manage cash flow inputs accurately. Job Type: Parttime or Fulltime (salary to be determined) Location: South Africa Workplace: Fully Remote Training and Onboarding : In Office Requirements Fluency in Chinese is essential. Must have a Matric qualification or higher. Candidates must be based in South Africa. Strong organizational skills attention to detail and the ability to manage multiple tasks efficiently. Excellent communication and interpersonal skills for liaising with diverse stakeholders. Experience with Access Dimensions and Freshdesk (or similar tools) is advantageous. Responsibilities Lounge Invoice Processing Capture daily loungerelated correspondence (invoices queries etc.) received via Freshdesk in the Lounge Tracker. Process lounge invoices efficiently and within required deadlines. Validate lounge invoices against visit reports. Resolve queries with stakeholders amicably ensuring a collaborative approach. Maintain organized documentation and filing of all records. Supplier Reconciliation Assist with timely reconciliation of lounge accounts to ensure accuracy and alignment. Supplier Settlement Aid in the preparation of payment files ensuring that payment merges are accurate. Ensure suppliers receive remittance advice for each respective payment made. Cashflow Contribute to cash flow management by updating the Lounge Tracker and processing invoices promptly. Ageing Provide necessary inputs and comments on ageing invoices. Accruals Offer insights and comments on unprocessed invoices as part of the accruals process. Stakeholder Management Collaborate with both internal and external stakeholders to resolve queries maintaining a professional and cooperative relationship.