IT Helpdesk Engineer (Temp)

Join Our Team at Thatz International Pte Ltd   Are you ready to embrace the new opportunities in the ever-evolving landscape of technology? At Thatz International Pte Ltd , we are committed to identifying exceptional talents to drive the growth of our Next-Generation ICT Engagement and Consultancy ( Thatz 2.0) or Outsourcing business in the new norm. If you're passionate about leveraging technology to make a difference, we want to hear from you!  IT Helpdesk Engineer (Temp)  Work Location: Downtown Core, Singapore Job Type: 1-month service contract, subject to renewal   About the Role: This role is crucial to maintaining smooth IT operations during the absence of a regular team member. The candidate will provide first-level technical support, troubleshoot IT-related issues, and ensure seamless service for internal stakeholders.   Primary Responsibilities:

• Provide first-level technical support for hardware, software, and network-related issues.
• Respond to IT service requests via email, phone, or in-person, ensuring timely resolution.
• Install, configure, and troubleshoot desktops, laptops, printers, and other IT equipment.
• Manage user accounts, passwords, and permissions in systems like Active Directory.
• Maintain accurate documentation of issues, resolutions, and support activities.
• Assist with system updates, routine maintenance, and troubleshooting network connectivity.
• Coordinate with senior IT staff or external vendors for issue escalation.
• Support IT projects and perform ad-hoc tasks as required by the IT team.
• Any other ancillary tasks or works as and when requested and assigned by the Company.

  Job Requirements:

• At least 3 years of experience in IT helpdesk or technical support roles.
• Proficiency in Windows OS, MS Office Suite, and basic networking concepts.
• Hands-on experience with remote desktop tools and ticketing systems.
• Familiarity with PC troubleshooting, Trend Micro support, and Microsoft Outlook issue resolution.
• Strong problem-solving and communication skills.
• Ability to prioritize tasks and handle multiple requests efficiently.

  How to Apply: Ready to join Thatz? You can apply through our NextGig.Asia job portal, which is hosted by Thatz International. The job post can be easily found at . Simply sign up and submit your application at or send your resume to jointhatz@thatz.com.   Shortlisted candidates will be contacted.   Equal Opportunity Employer: We are committed to fair employment practices and consider all applications based on merit. We encourage diversity and do not discriminate based on race, religion, gender, or any other characteristic.   Data Protection: Your privacy matters to us. By applying to this job advertisement, you consent to the collection, usage, and/or disclosure of your personal data in compliance with the Personal Data Protection Act.   Our Associate Recruitment Company: Established in the Year 2000, Thatz Resources Pte Ltd (Agency License No. 04S4557) has been dedicated to matching top IT talent with our clients’ needs across all levels.   Stay Connected: Follow us on Instagram, Facebook, LinkedIn, and Telegram to stay updated on our latest offerings and industry insights. Join our online community to explore endless possibilities with us!  Instagram: Telegram: Facebook: LinkedIn:   Stay Safe and Healthy! Take care of yourself and those around you.