Automotive PR and Events Manager

Position Name: Technical Support

Job Description:

Responsibilities:

• Execute complex Service Activities, Remote Support, Optimization.
• An escalation resource for less experienced Agents.

Qualifications:

• 3-5 years in networking industry.
• CCNP and / or relevant industry knowledge.
• Certifications: CCNA, CCVP, CWNA, CCNP, CCIE.
• Configure Security Appliances ASA.
• Firewall Initialization, address translation (NAT, Global, Static).
• IP routing and VLANs, Access Control Lists, Failover.
• Security contexts (virtual firewall).
• Basic LAN configuration - Vlans, Trunks, Ether-channels.
• STP, SPAN, RSPAN, inter VLAN routing.
• LAN security- DHCP snooping, dynamic ARP inspection.
• IP source guard, private VLAN, port security.
• Routing Protocols RIP, OSPF, EIGRP, BGP.
• MPLS Basic understanding of LDP, TDP, MPLS L2/L3 VPNs.
• In-depth knowledge of services like DHCP, QoS, NTP, HSRP, GLBP, VRRP, ARP, NAT, ACL, PBR, GRE tunneling, IP SLA/object tracking.
• SP Technologies – IGP, BGP, ISIS, Traffic Engineering, MPLS L2/L3 VPN technologies and L2 Switching.
• Hands-on CLI knowledge of IOS-XR is required.
• 802.11b/g/n, 802.11 a/n and 802.11ac wireless implementations, configuration.
• Troubleshooting client connection, authentication, disconnection, roaming and latency issues.
• 802.11ac, 802.11n, 802.11i, 802.1x, 802.11e, Lwapp/CAPWAP, 802.11r, 802.11w and EAP.
• Configuration of 1040, 1140, 1260 series and wireless integrated service routers.