Credit Controller
Job details
A vacancy exists for a Credit Controller based at Life Carstenhof Hospital , reporting to the Patient Services Manager . The successful candidate should have strong business acumen and the ability to coordinate, implement, and sustain the credit control process through empowering and influencing.
Critical Outputs
- Ensuring accurate and efficient administration of the credit control function.
- Ensure all accounts are followed up in accordance with the working protocols.
- Manage hospital DSO’s in line with budget per unit.
- Includes the responsibility and functions for more than one business unit.
- Ensure that the age analysis is managed in accordance with Life Healthcare protocols, targets, and objectives.
- Develop sound relationships with both internal and external customers including patients, funders, doctors, and private patients.
- Compliance with working procedures and quality requirements.
- Accurate processing of the medical aid remittances and resolving short payments accordingly.
- Effective verbal and written communication skills.
Requirements
- Qualification – Grade 12.
- Must have credit control experience.
- Experience in a healthcare environment would be an advantage.
- The ability to work within a pressurized environment is critical.
- Understanding of the private healthcare industry, its challenges, and role players would be an advantage.
- Computer proficiency.
Competencies
- Problem-solving, analysis, and judgement.
- Resilience.
- Engaging diversity.
- Verbal & written communication and presentation.
- Drive & energy.
- Excellence orientation.
- Ethical behavior.
- Building relationships.
- Customer responsiveness.
- Leading by example.
- Microsoft applications.
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