Desk Clerk

***This position is physically located in Kuwait in support of LOGCAP*** This position is responsible for operating a Billeting Office, assisting the Billeting Supervisor and Billeting Manager with keeping an accurate count on all keys, filing system of all military personnel hand receipts, managing housing furnishings, having excellent communication with the housing representatives, and ensuring that the 400 block is kept clean and safe for all tenants.

Responsibilities

1. Process incoming and outgoing PCS, TCS, TDY, Contractors, deployed, and transit personnel on official government orders in support of OIF/OEF according to the Housing Office procedures.
2. Maintain accurate manning roster and update the billeting database.
3. Provide daily information.
4. Maintain key control and billeting records.
5. Issue linen and billeting supplies to occupants.
6. Answer incoming phone calls.
7. Coordinate with all tenant unit representatives regarding room reservations and issues.
8. Inventory, issue, and receive linen on a daily basis from a local BPA contract.
9. Provide mission support on daily tasks.
10. Maintain an accurate work order log as well as submitting work orders to the help desk on a daily basis.
11. Monitor and check all vacant quarters on a daily basis.
12. Provide daily inspections of all shelter and billeting areas.
13. Conduct monthly fire and safety inspections for all empty rooms.
14. Conduct monthly fire extinguisher inspections in all buildings.
15. Responsible for completing daily tasks.
16. Perform some custodial services within housing.
17. Escort technicians and laborers as needed to complete housing missions.
18. Perform police calls around the area assigned.
19. Other duties as assigned.

Qualifications

• Minimum Qualifications
• Education/Certifications: One year related experience may be substituted for one year of education if a degree is required. College degree preferred/High School diploma required.
• Experience:
  • Incumbent must demonstrate a high degree of English comprehension, including speaking, understanding, reading, writing, and typing.
  • Must be capable of supervising personnel.
  • Must be detail-oriented and organized. Must have computer system administrative experience and experience in procedural development as well.
• Skills:
  • Must be proficient in using Microsoft Office software (i.e. Word, Excel, and PowerPoint).
  • Interpersonal and communication skills are requirements of this position as there is constant interaction with army personnel as well as fellow co-workers.
  • Problem-solving abilities are required to ensure that in case of a supervisor being unavailable, they can handle a situation on their own (e.g. run out of linen or space). Computer skills capable of using Microsoft Office software.
• Working Environment:
  • This position works both indoors and outdoors and should expect to work in conditions of extreme heat and extreme dust (i.e. - dust storms, humidity, etc). Normal work week is 48 hours (6 days a week, 8 hours a day). Must be willing to work additional hours when mission requires. Must be on-call 24 hours a day, 7 days a week. This position requires flexibility in work hours (shift work).
• Physical Requirement:
  • Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.