Service Executive/Assistant (Mandarin Speaking, Nirvana 2 KL)

Administrative Assistants (Administration & Office Support)5 Star International Hotel Alike Working Environment

• Free Parking at Indoor Parking Lot
• Meal Discount for Staff
• Yearly Increment and Performance Bonus
• Uniform Provided

About the role We are seeking a dedicated and detail-oriented Service Executive/Assistant to join our team. This role involves providing high-quality service in managing prayer ceremonies, overseeing the installation of memorials, and ensuring smooth operations in the prayer and resting areas. You will be responsible for coordinating and executing key services, while maintaining meticulous attention to detail and upholding company standards. What you'll be doing

• Customer Assistance: Provide support to customers for all prayer services and events, ensuring a respectful and seamless experience.
• Service Supervision: Assist in planning and executing Remembrance Dedication, An Ling, and prayer ceremony events.
• Coordination and Promoting: Collaborate with the Marketing Department to promote events on social media.
• Daily Updates: Prepare reports on Remembrance Dedication / An Ling events, ceremony details, and retail sales & expenses for management.
• Additional Tasks: Take on any other responsibilities as assigned by the management, contributing to the smooth running of the office.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an executive assistant?
• Do you have customer service experience?

Established in 1990, Nirvana Asia Group is a world-class, full-fledged integrated bereavement care provider with over three decades of experience in memorial park operations. We play a vital role in promoting culture, most notably in funeral rites and traditions within the Malaysian Chinese community. We aspire to constantly keep improving, innovating and raising our standards of service as a leader in the industry in Malaysia and Asia as a whole. #J-18808-Ljbffr