Events and Catering Sales Manager

Job Title: Events and Catering Sales Manager Job Description:

• Develop and secure relationships with prospective clients.
• Manage and maintain relationships with repeated clients.
• Negotiate contracts on behalf of the company.
• Work alongside event planners to coordinate the appropriate catering.
• Liaise with clients for feedback to improve quality and services.
• Assist with the logistics of the events.
• Maintain a database of clients.
• Create an accurate operational transaction record.
• Implement marketing plans to increase business.
• Ensure that you fully understand the business strategy and positioning of the Hotels brand, and that you are able to effectively articulate this positioning in the marketplace.
• Maintain a personal up-to-date knowledge on all Raffles Hotels product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.
• Approach personal sales activities from a strategic perspective, understanding the relative importance and priority of the current account base, and directing personal sales efforts accordingly.
• Achieve personal financial and non-financial performance objectives, working with department leadership to ensure these objectives are met.
• Take responsibility for your own professional development, ensuring that you have the financial literacy, negotiation and face-to-face selling skills needed to successfully do your job.
• Maintain accurate management status reporting on business results, and Team Member action planning.
• Practice effective cost control and adhere to internal procedures for approval of expenditure.
• Actively participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.
• Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise.
• Drive opportunities to upsell and cross-sell Raffles Al Areen palace Hotels products.
• Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset.
• Ensure that all administration is processed quickly and efficiently.
• Prepare the monthly sales report in line with property requirements.

• At least 3-5 years sales experience in a 5-star hotel with 1 year plus at the manager level.
• Bachelor's degree in any related field.
• Good command of spoken and written English.
• Positive attitude with excellent interpersonal skills and strong leadership.

• Hotels
• Hospitality

• Business Development

• Events And Catering Sales Manager