Assistant Store Manager

Notice (8): Use of undefined constant border - assumed 'border' [APP/View/Jobs/externalview.ctp, line 206]
Code Context
                                                                'title'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company', 
                                                                'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
                                                                border=>"0"
$viewFile = '/var/www/html/laimoon/View/Jobs/externalview.ctp'
$dataForView = array(
	'uaPopup' => '',
	'Urls' => array(
		'providers' => 'https://providers.laimoon.com',
		'recruiters' => 'https://partners.laimoon.com',
		'canonical' => 'https://jobs.laimoon.com',
		'courses' => 'https://courses.laimoon.com',
		'7days' => 'http://courses.7daysindubai.com',
		'careers' => 'http://careers.7daysindubai.com',
		'careerguide' => 'https://laimoon.com',
		'jobs' => 'https://jobs.laimoon.com',
		'cms' => 'http://cms.laimoon.com',
		'profiles' => 'https://profiles.laimoon.com'
	),
	'availLocations' => array(
		'uae' => array(
			'name' => 'UAE',
			'country_id' => '2',
			'country_code' => 'ae',
			'slug' => 'uae',
			'global_location_id' => '225',
			'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225',
			'currency' => 'AED',
			'currency_name' => 'UAE Dirham',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Dubai',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'saudi' => array(
			'name' => 'Saudi Arabia',
			'country_id' => '183',
			'country_code' => 'sa',
			'slug' => 'saudi',
			'global_location_id' => '187',
			'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187',
			'currency' => 'SAR',
			'currency_name' => 'Saudi Riyal',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Riyadh',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'india' => array(
			'name' => 'India',
			'country_id' => '99',
			'country_code' => 'in',
			'slug' => 'india',
			'global_location_id' => '100',
			'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264',
			'currency' => 'INR',
			'currency_name' => 'Indian Rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kolkata',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'south-africa' => array(
			'name' => 'South Africa',
			'country_id' => '236',
			'country_code' => 'za',
			'slug' => 'south-africa',
			'global_location_id' => '197',
			'rel_gloc_ids' => '197,498,499,500,501,502,503,504',
			'currency' => 'ZAR',
			'currency_name' => 'South African Rand',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Johannesburg',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'egypt' => array(
			'name' => 'Egypt',
			'country_id' => '61',
			'country_code' => 'eg',
			'slug' => 'egypt',
			'global_location_id' => '64',
			'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115',
			'currency' => 'EGP',
			'currency_name' => 'Egyptian pound',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Cairo',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'singapore' => array(
			'name' => 'Singapore',
			'country_id' => '188',
			'country_code' => 'sg',
			'slug' => 'singapore',
			'global_location_id' => '192',
			'rel_gloc_ids' => '192,382,432,438,445,453',
			'currency' => 'SGD',
			'currency_name' => 'Singapore Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Singapore',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'qatar' => array(
			'name' => 'Qatar',
			'country_id' => '178',
			'country_code' => 'qa',
			'slug' => 'qatar',
			'global_location_id' => '176',
			'rel_gloc_ids' => '176,252',
			'currency' => 'QAR',
			'currency_name' => 'Qatar Rial',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Qatar',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'pakistan' => array(
			'name' => 'Pakistan',
			'country_id' => '169',
			'country_code' => 'pk',
			'slug' => 'pakistan',
			'global_location_id' => '164',
			'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071',
			'currency' => 'PKR',
			'currency_name' => 'Pakistani rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Karachi',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'kuwait' => array(
			'name' => 'Kuwait',
			'country_id' => '116',
			'country_code' => 'kw',
			'slug' => 'kuwait',
			'global_location_id' => '116',
			'rel_gloc_ids' => '116,276,277,278,279,280,281',
			'currency' => 'KWD',
			'currency_name' => 'Kuwait Dinar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kuwait',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'oman' => array(
			'name' => 'Oman',
			'country_id' => '163',
			'country_code' => 'om',
			'slug' => 'oman',
			'global_location_id' => '163',
			'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291',
			'currency' => 'OMR',
			'currency_name' => 'Oman Rial',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Muscat',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'jordan' => array(
			'name' => 'Jordan',
			'country_id' => '106',
			'country_code' => 'jo',
			'slug' => 'jordan',
			'global_location_id' => '110',
			'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239',
			'currency' => 'JOD',
			'currency_name' => 'Jordanian Dinar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Amman',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'philippines' => array(
			'name' => 'Philippines',
			'country_id' => '168',
			'country_code' => 'ph',
			'slug' => 'philippines',
			'global_location_id' => '171',
			'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262',
			'currency' => 'PHP',
			'currency_name' => 'Philippine Peso',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Manila',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'bahrain' => array(
			'name' => 'Bahrain',
			'country_id' => '23',
			'country_code' => 'bh',
			'slug' => 'bahrain',
			'global_location_id' => '17',
			'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277',
			'currency' => 'BHD',
			'currency_name' => 'Bahrain Dinar',
			'languages' => 'en,ar',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Bahrain',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'sri-lanka' => array(
			'name' => 'Sri Lanka',
			'country_id' => '123',
			'country_code' => 'lk',
			'slug' => 'sri-lanka',
			'global_location_id' => '200',
			'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086',
			'currency' => 'LKR',
			'currency_name' => 'Sri Lankan rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Colombo',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'united-kingdom' => array(
			'name' => 'United Kingdom',
			'country_id' => '74',
			'country_code' => 'gb',
			'slug' => 'united-kingdom',
			'global_location_id' => '226',
			'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267',
			'currency' => 'GBP',
			'currency_name' => 'British Pound',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/London',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'malaysia' => array(
			'name' => 'Malaysia',
			'country_id' => '149',
			'country_code' => 'my',
			'slug' => 'malaysia',
			'global_location_id' => '131',
			'rel_gloc_ids' => '131,131,980,1051',
			'currency' => 'MYR',
			'currency_name' => 'Ringgit',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kuala_Lumpur',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'nepal' => array(
			'name' => 'Nepal',
			'country_id' => '159',
			'country_code' => 'np',
			'slug' => 'nepal',
			'global_location_id' => '151',
			'rel_gloc_ids' => '151,981,1096,1097,1098',
			'currency' => 'NPR',
			'currency_name' => 'Nepalese Rupee',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Kathmandu',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'nigeria' => array(
			'name' => 'Nigeria',
			'country_id' => '155',
			'country_code' => 'ng',
			'slug' => 'nigeria',
			'global_location_id' => '158',
			'rel_gloc_ids' => '158,995,996,997,1095',
			'currency' => 'NGN',
			'currency_name' => 'Nigerian Naira',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Lagos ',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'newzealand' => array(
			'name' => 'New Zealand',
			'country_id' => '162',
			'country_code' => 'nz',
			'slug' => 'newzealand',
			'global_location_id' => '155',
			'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083',
			'currency' => 'NZD',
			'currency_name' => 'New Zealand Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Pacific/Auckland',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'brasil' => array(
			'name' => 'Brasil',
			'country_id' => '29',
			'country_code' => 'br',
			'slug' => 'brasil',
			'global_location_id' => '30',
			'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013',
			'currency' => 'BRL',
			'currency_name' => 'Brazilian Real',
			'languages' => 'pt',
			'default_language' => 'pt',
			'country_time_zone' => 'America/Sao_Paulo',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'portugal' => array(
			'name' => 'Portugal',
			'country_id' => '175',
			'country_code' => 'pt',
			'slug' => 'portugal',
			'global_location_id' => '174',
			'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'pt',
			'default_language' => 'pt',
			'country_time_zone' => 'Europe/Lisbon',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'canada' => array(
			'name' => 'Canada',
			'country_id' => '36',
			'country_code' => 'ca',
			'slug' => 'canada',
			'global_location_id' => '38',
			'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025',
			'currency' => 'CAD',
			'currency_name' => 'Canadian Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Canada/Saskatchewan',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'united-states' => array(
			'name' => 'United States',
			'country_id' => '221',
			'country_code' => 'us',
			'slug' => 'united-states',
			'global_location_id' => '227',
			'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326',
			'currency' => 'USD',
			'currency_name' => 'US Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'America/New_York',
			'job_location' => '1',
			'published' => '1',
			'show' => '1'
		),
		'angola' => array(
			'name' => 'Angola',
			'country_id' => '9',
			'country_code' => 'ao',
			'slug' => 'angola',
			'global_location_id' => '6',
			'rel_gloc_ids' => '6,1016,1091,1092,1093,1094',
			'currency' => 'AOA',
			'currency_name' => 'Angolan Kwanza',
			'languages' => 'pt',
			'default_language' => 'pt',
			'country_time_zone' => 'Africa/Luanda',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'australia' => array(
			'name' => 'Australia',
			'country_id' => '14',
			'country_code' => 'au',
			'slug' => 'australia',
			'global_location_id' => '13',
			'rel_gloc_ids' => '13,1026,1027,1028,1029,1030',
			'currency' => 'AUD',
			'currency_name' => 'Australian Dollar',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Australia/Melbourne',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'kenya' => array(
			'name' => 'Kenya',
			'country_id' => '108',
			'country_code' => 'ke',
			'slug' => 'kenya',
			'global_location_id' => '112',
			'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079',
			'currency' => 'KES',
			'currency_name' => 'Kenyan Shilling',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Nairobi',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'ghana' => array(
			'name' => 'Ghana',
			'country_id' => '78',
			'country_code' => 'gh',
			'slug' => 'ghana',
			'global_location_id' => '83',
			'rel_gloc_ids' => '83,1033,1034,1072,1073,1074',
			'currency' => 'GHS',
			'currency_name' => 'Ghanaian Cedi',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Africa/Accra',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'ireland' => array(
			'name' => 'Ireland',
			'country_id' => '98',
			'country_code' => 'ie',
			'slug' => 'ireland',
			'global_location_id' => '104',
			'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Dublin',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'vietnam' => array(
			'name' => 'Vietnam',
			'country_id' => '229',
			'country_code' => 'vn',
			'slug' => 'vietnam',
			'global_location_id' => '234',
			'rel_gloc_ids' => '234,1170,1171',
			'currency' => 'VND',
			'currency_name' => 'Vietnamese Dong',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Asia/Ho_Chi_Minh',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'cyprus' => array(
			'name' => 'Cyprus',
			'country_id' => '51',
			'country_code' => 'cy',
			'slug' => 'cyprus',
			'global_location_id' => '55',
			'rel_gloc_ids' => '55,1230,1231,1232,1233',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Nicosia',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'malta' => array(
			'name' => 'Malta',
			'country_id' => '144',
			'country_code' => 'mt',
			'slug' => 'malta',
			'global_location_id' => '134',
			'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248',
			'currency' => 'EUR',
			'currency_name' => 'Euro',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Malta',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'maldives' => array(
			'name' => 'Maldives',
			'country_id' => '146',
			'country_code' => 'mv',
			'slug' => 'maldives',
			'global_location_id' => '132',
			'rel_gloc_ids' => '132,1172',
			'currency' => 'MVR',
			'currency_name' => 'Maldivian rufiyaa',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Indian/Maldives',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'turkey' => array(
			'name' => 'Turkey',
			'country_id' => '213',
			'country_code' => 'tr',
			'slug' => 'turkey',
			'global_location_id' => '219',
			'rel_gloc_ids' => '219,1173,1174,1175,1176',
			'currency' => 'TRY',
			'currency_name' => 'Turkish lira',
			'languages' => 'en',
			'default_language' => 'en',
			'country_time_zone' => 'Europe/Istanbul',
			'job_location' => '0',
			'published' => '1',
			'show' => '1'
		),
		'thailand' => array(
			'name' => 'Thailand',
			'country_id' => '206',
			'country_code' => 'th',
			'slug' => 'thailand',
			'global_location_id' => '213',
			'rel_gloc_ids' => '213,1177',
			'currency' => 'THB',
			'currency_name' => 'Baht',
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		'currency' => 'OMR',
		'currency_name' => 'Oman Rial',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Muscat',
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		'show' => '1'
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	'jordan' => array(
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		'country_id' => '106',
		'country_code' => 'jo',
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		'currency' => 'JOD',
		'currency_name' => 'Jordanian Dinar',
		'languages' => 'en,ar',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Amman',
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		'show' => '1'
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	'philippines' => array(
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		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Manila',
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		'show' => '1'
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		'languages' => 'en,ar',
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	'sri-lanka' => array(
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		'country_code' => 'lk',
		'slug' => 'sri-lanka',
		'global_location_id' => '200',
		'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086',
		'currency' => 'LKR',
		'currency_name' => 'Sri Lankan rupee',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Colombo',
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	'united-kingdom' => array(
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		'country_id' => '74',
		'country_code' => 'gb',
		'slug' => 'united-kingdom',
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		'languages' => 'en',
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		'currency' => 'MYR',
		'currency_name' => 'Ringgit',
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		'currency_name' => 'Nepalese Rupee',
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		'default_language' => 'en',
		'country_time_zone' => 'Asia/Kathmandu',
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		'global_location_id' => '158',
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		'currency_name' => 'Nigerian Naira',
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		'country_time_zone' => 'Africa/Lagos ',
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	'newzealand' => array(
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		'country_id' => '162',
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		'default_language' => 'en',
		'country_time_zone' => 'Pacific/Auckland',
		'job_location' => '0',
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	'brasil' => array(
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		'country_id' => '29',
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		'currency' => 'BRL',
		'currency_name' => 'Brazilian Real',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'America/Sao_Paulo',
		'job_location' => '0',
		'published' => '1',
		'show' => '1'
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	'portugal' => array(
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		'country_id' => '175',
		'country_code' => 'pt',
		'slug' => 'portugal',
		'global_location_id' => '174',
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		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'pt',
		'default_language' => 'pt',
		'country_time_zone' => 'Europe/Lisbon',
		'job_location' => '0',
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	'canada' => array(
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		'job_location' => '0',
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	'united-states' => array(
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		'currency' => 'KES',
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		'default_language' => 'en',
		'country_time_zone' => 'Africa/Nairobi',
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		'default_language' => 'en',
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	'vietnam' => array(
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		'global_location_id' => '234',
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		'currency_name' => 'Vietnamese Dong',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Asia/Ho_Chi_Minh',
		'job_location' => '0',
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		'currency' => 'EUR',
		'currency_name' => 'Euro',
		'languages' => 'en',
		'default_language' => 'en',
		'country_time_zone' => 'Europe/Nicosia',
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		'published' => '1',
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		'currency_name' => 'Euro',
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		'global_location_id' => '132',
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		'currency_name' => 'Maldivian rufiyaa',
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		'job_location' => '0',
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		'default_language' => 'en',
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		'job_location' => '0',
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	'netherlands' => array(
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$showCVReviewLink = true
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<br />
You will also learn how to provide excellent customer service in-person, over the phone, and online, using advanced techniques and strategies. This practical Retail Customer Service course will also help you to build your confidence and body language skills for managing any customer service responsibility, whether that be advising customers about their purchases or turning upset or angry customers.<br />
<br />
By the end of the Retail Customer Service course, you will have an excellent understanding of basic customers&#39; needs and customer behavior, including how to use it to your advantage to secure a sale. You&rsquo;ll also have a whole set of core skills needed to fast track your career, from influencing.
<ul>
	<li>Accredited, quality CPD training</li>
	<li>Instant e-certificate and hard copy dispatch by next working day</li>
	<li>Fully online, interactive course with audio voiceover</li>
	<li>Course material developed by qualified professionals</li>
	<li>Self-paced learning is accessible via laptop, tablet, and smartphone</li>
	<li>24/7 Learning assistance and tutor support</li>
	<li>Discounts on bulk purchases</li>
</ul>
<strong>Who should take the course?</strong><br />
<br />
This Retail Customer Service training course is ideal for those who work in retail or aspire to kickstart a career in this sector. It includes practical training for:
<ul>
	<li>Retail Assistants</li>
	<li>Sales Advisors</li>
	<li>Sales Associates</li>
	<li>Store Managers</li>
</ul>
<strong>Learning Outcomes</strong><br />
<br />
By the end of the&nbsp;Retail Customer Service course, learners will be able to:
<ul>
	<li>Fully understand the sales process and deal effectively with customers at checkout</li>
	<li>Demonstrate in-depth knowledge of consumer behavior and customer needs</li>
	<li>Understand the Point-of-Sale (PoS) concept and the different types of POS</li>
	<li>Use body language to their advantage and to deal with difficult customers</li>
	<li>Take advantage of trends to target customers effectively and in the best possible way</li>
	<li>Demonstrate excellent active listening, body language, and communication skills</li>
	<li>Identify and address customers&rsquo; needs, and go the extra mile to satisfy them</li>
	<li>Turn difficult customers around and handle complaints and bad manners effectively</li>
	<li>Deal with at-your-desk requests and use proper telephone etiquette</li>
	<li>Provide electronic customer service and understand internet etiquette rules</li>
</ul>
<strong>Accreditation</strong><br />
<br />
All of our courses are fully accredited. The content of the&nbsp;Retail Customer Service&nbsp;course is certified by the CPD Certification Service as conforming to the continuous professional development principles. This&nbsp;Retail Customer Service course provides you with up-to-date skills and knowledge and helps you to become more competent and effective in your chosen field.<br />
<br />
<strong>Assessment</strong><br />
<br />
At the end of the&nbsp;Retail Customer Service course, there will be an online assessment, which you will need to pass to complete the&nbsp;Retail Customer Service course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven&rsquo;t, there&rsquo;s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the&nbsp;Retail Customer Service course itself.<br />
<br />
<strong>Course Curriculum</strong>

<ul>
	<li>Module 1: Who We Are and What We Do</li>
	<li>Module 2: The Sales Process and Dealing with Customers at the Checkout</li>
	<li>Module 3: Importance of Consumer Behaviour</li>
	<li>Module 4: Taking Trends and Targeting Customers Effectively</li>
	<li>Module 5: The Importance of Communicating with Customers</li>
	<li>Module 6: Identifying and Addressing Customer Needs</li>
	<li>Module 7: Generating Return Business</li>
	<li>Module 8: In-Person Customer Service</li>
	<li>Module 9: Giving Customer Service over the Phone</li>
	<li>Module 10: Providing Electronic Customer Service</li>
	<li>Module 11: Recovering Difficult Customers</li>
	<li>Module 12: Understanding When to Escalate</li>
</ul>
<br />
<br />
&nbsp;',
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	<li>This Retail Customer Service course is available to all learners, of all academic backgrounds.</li>
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	<li>Just a basic understanding of the English language is required to attend this&nbsp;Retail Customer Service course</li>
</ul>
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			'title' => 'Retail Customer Service',
			'slug' => 'part-time-retail-customer-service-training-express',
			'external_link' => 'https://www.trainingexpress.org.uk/course/retail-customer-service-level-3/',
			'summary' => '<strong>The Retail Customer Service course is a skill-focused course, designed to provide those working in the retail sector with the knowledge and expertise to deal with customers effectively. It offers complete training and guidance on how to manage different types of customers, deal with challenging situations, use market trends to your advantage, and much more.</strong><br />
<br />
You will also learn how to provide excellent customer service in-person, over the phone, and online, using advanced techniques and strategies. This practical Retail Customer Service course will also help you to build your confidence and body language skills for managing any customer service responsibility, whether that be advising customers about their purchases or turning upset or angry customers.<br />
<br />
By the end of the Retail Customer Service course, you will have an excellent understanding of basic customers&#39; needs and customer behavior, including how to use it to your advantage to secure a sale. You&rsquo;ll also have a whole set of core skills needed to fast track your career, from influencing.
<ul>
	<li>Accredited, quality CPD training</li>
	<li>Instant e-certificate and hard copy dispatch by next working day</li>
	<li>Fully online, interactive course with audio voiceover</li>
	<li>Course material developed by qualified professionals</li>
	<li>Self-paced learning is accessible via laptop, tablet, and smartphone</li>
	<li>24/7 Learning assistance and tutor support</li>
	<li>Discounts on bulk purchases</li>
</ul>
<strong>Who should take the course?</strong><br />
<br />
This Retail Customer Service training course is ideal for those who work in retail or aspire to kickstart a career in this sector. It includes practical training for:
<ul>
	<li>Retail Assistants</li>
	<li>Sales Advisors</li>
	<li>Sales Associates</li>
	<li>Store Managers</li>
</ul>
<strong>Learning Outcomes</strong><br />
<br />
By the end of the&nbsp;Retail Customer Service course, learners will be able to:
<ul>
	<li>Fully understand the sales process and deal effectively with customers at checkout</li>
	<li>Demonstrate in-depth knowledge of consumer behavior and customer needs</li>
	<li>Understand the Point-of-Sale (PoS) concept and the different types of POS</li>
	<li>Use body language to their advantage and to deal with difficult customers</li>
	<li>Take advantage of trends to target customers effectively and in the best possible way</li>
	<li>Demonstrate excellent active listening, body language, and communication skills</li>
	<li>Identify and address customers&rsquo; needs, and go the extra mile to satisfy them</li>
	<li>Turn difficult customers around and handle complaints and bad manners effectively</li>
	<li>Deal with at-your-desk requests and use proper telephone etiquette</li>
	<li>Provide electronic customer service and understand internet etiquette rules</li>
</ul>
<strong>Accreditation</strong><br />
<br />
All of our courses are fully accredited. The content of the&nbsp;Retail Customer Service&nbsp;course is certified by the CPD Certification Service as conforming to the continuous professional development principles. This&nbsp;Retail Customer Service course provides you with up-to-date skills and knowledge and helps you to become more competent and effective in your chosen field.<br />
<br />
<strong>Assessment</strong><br />
<br />
At the end of the&nbsp;Retail Customer Service course, there will be an online assessment, which you will need to pass to complete the&nbsp;Retail Customer Service course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven&rsquo;t, there&rsquo;s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the&nbsp;Retail Customer Service course itself.<br />
<br />
<strong>Course Curriculum</strong>

<ul>
	<li>Module 1: Who We Are and What We Do</li>
	<li>Module 2: The Sales Process and Dealing with Customers at the Checkout</li>
	<li>Module 3: Importance of Consumer Behaviour</li>
	<li>Module 4: Taking Trends and Targeting Customers Effectively</li>
	<li>Module 5: The Importance of Communicating with Customers</li>
	<li>Module 6: Identifying and Addressing Customer Needs</li>
	<li>Module 7: Generating Return Business</li>
	<li>Module 8: In-Person Customer Service</li>
	<li>Module 9: Giving Customer Service over the Phone</li>
	<li>Module 10: Providing Electronic Customer Service</li>
	<li>Module 11: Recovering Difficult Customers</li>
	<li>Module 12: Understanding When to Escalate</li>
</ul>
<br />
<br />
&nbsp;',
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	<li>This Retail Customer Service course is available to all learners, of all academic backgrounds.</li>
	<li>Learners should be aged 16 or over.</li>
	<li>Just a basic understanding of the English language is required to attend this&nbsp;Retail Customer Service course</li>
</ul>
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The great thing with studying the retail management course online is that you can access the information packed modules from any device. This enables you to study at home using your computer or laptop or travelling to and from work, using your tablet or phone. Each module is brimming with useful information, making it easy to learn and gain the insight you need to enjoy a successful career in this industry.</p><p>You will receive an industry recognised certificate once you have completed your training and passed the multiple choice test. You can choose to download and print your certificate immediately or you can have it printed and posted to you. Each certificate comes with its own unique code, making it verifiable via the website.
</p><p><strong>What you will learn</strong></p><p>
This course is brimming with informative and interesting learning modules, each one designed to teach you everything you need to know about retail management so you can take what you have learned to the office with you and start using your new knowledge without delay. Some of the things you can expect to learn include:

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	<li>Gain insight into customer communication and how important this is to your success.</li>

	<li>Understand the retail environment and what to expect. What you should and shouldn't do and so much more.</li>

	<li>Learn how to build a long term relationship with your customers, how to form and maintain a relationship in the long run.</li>

	<li>Identify the importance of stock management and how to manage your stock effectively.</li>

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	<li>Understand the logistics of supplying and receiving stock.</li>

	<li>Learn about various retail security systems and procedures you should have in place.</li>

	<li>Identify how to build a successful team and the importance of team communication.</li>

	<li>Learn about multi-channel retailing and retail marketing and how this can help you boost the business and achieve success.</li>

	<li>Understand the importance of brand management.</li>

	<li>Learn the essential health and safety procedures you must have in place at all times.</li>

	<li>Learn the trading constitution and customer laws relating to your business.</li>
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</li>

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Are you looking to improve your prospects in retail management or maybe you are looking to join this exciting industry, this course may be just what you have been looking for. The retail management course is brimming with information and offers a host of benefits, all with the convenience of distance learning, enabling you to learn anywhere and at any time.&nbsp;</p><p>The retail management course is an information packed course that is offered one hundred percent online, so no need to travel to a classroom; you get to study in the comfort of your own home.

The great thing with studying the retail management course online is that you can access the information packed modules from any device. This enables you to study at home using your computer or laptop or travelling to and from work, using your tablet or phone. Each module is brimming with useful information, making it easy to learn and gain the insight you need to enjoy a successful career in this industry.</p><p>You will receive an industry recognised certificate once you have completed your training and passed the multiple choice test. You can choose to download and print your certificate immediately or you can have it printed and posted to you. Each certificate comes with its own unique code, making it verifiable via the website.
</p><p><strong>What you will learn</strong></p><p>
This course is brimming with informative and interesting learning modules, each one designed to teach you everything you need to know about retail management so you can take what you have learned to the office with you and start using your new knowledge without delay. Some of the things you can expect to learn include:

</p><ul class="learn-mod">
	<li>Gain an insight into retail management, what it is and why it is important.</li>

	<li>Understand the importance of merchandising and pricing within the business. Get information on what this is and what it entails to ensure success moving forward.</li>

	<li>Learn about sales, working at a point of sale, attitude, service and more.</li>

	<li>Identify the different customer behaviours you need to know to ensure you provide your clients with the best service at all times.</li>

	<li>Learn about customer behavioural trends, how to target customers and collect information to help you appeal to your customer base on a daily basis.</li>

	<li>Gain insight into customer communication and how important this is to your success.</li>

	<li>Understand the retail environment and what to expect. What you should and shouldn't do and so much more.</li>

	<li>Learn how to build a long term relationship with your customers, how to form and maintain a relationship in the long run.</li>

	<li>Identify the importance of stock management and how to manage your stock effectively.</li>

	<li>Get insider knowledge into choosing an effective store location to ensure success.</li>

	<li>Learn the importance of proper store layout and design, along with some insider tips to take advantage of.</li>

	<li>Understand the logistics of supplying and receiving stock.</li>

	<li>Learn about various retail security systems and procedures you should have in place.</li>

	<li>Identify how to build a successful team and the importance of team communication.</li>

	<li>Learn about multi-channel retailing and retail marketing and how this can help you boost the business and achieve success.</li>

	<li>Understand the importance of brand management.</li>

	<li>Learn the essential health and safety procedures you must have in place at all times.</li>

	<li>Learn the trading constitution and customer laws relating to your business.</li>
</ul><p><strong>




Benefits</strong></p><p>
There are so many benefits to completing this retail management course online, these include:

</p><ul class="learn-benefit">
	<li>Fast track your career with the knowledge, insight and information you will learn by completing this course.</li>
	<li>Enjoy the convenience of being awarded an industry recognised certification on successful completion and passing.
</li>

	<li>Have potential employers confirm your credentials by using the unique verifiable code on your certificate. </li>

	<li>Enjoy the convenience of studying from anywhere at any time, using any device.</li>

	<li>Study online at your own pace and in your own time.</li>

	<li>Get lifetime access to your learning modules.</li>

	<li>Have online support.</li>
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		'external_job_description' => '<p>Are you ready for your next career opportunity?If you are looking to manage with a highly visible, hands-on approach and provide the leadership and vision to fuel the growth of a successful Canadian business, then we are the right place for you!The Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store operations, ensuring a high level of customer satisfaction, and achieving sales goals. In the absence of the Store Manager, acts as the Manager on Duty (MOD). This role involves managing staff, execution of daily operational tasks, and ensuring compliance with company policies and procedures. The Assistant Store Manager makes sure that company rules and regulations are explained, understood and followed by all team members, that inventory counts are done in a prompt and precise manner in order to have proper resupply of goods and ensures that established merchandizing practices are followed. The Assistant Store Manager is responsible in the recruitment and training activities of new employees.*Why join our team?** Stimulating and diverse working environment* Competitive compensation, bonus plan and benefits package\** Company matched pension plan\** Tailor-made training program and integration process* Opportunity to continue to develop retail and management skills and pursue a career within the company* Dollarama is a growing Canadian business*Daily tasks (but not limited to):** Assisting the Store Manager in daily operations and staff management.* Helping with store merchandizing, shelf stocking and boxing and unboxing daily shipments.* Providing exceptional customer service and resolve escalated issues.* Training, coaching, and developing employees.* Performing cash management, store opening and closing duties as needed.* Assigning task to the team.* Ensure store safety and cleanliness standards are maintained.* Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.* Conducting regular performance evaluations and providing feedback to staff.* Ensuring adherence to company policies, procedures, and safety standards.* Implementing and maintaining visual merchandizing standards based on company strategy.* Responsible for the hiring and performance management process.*What do you need to succeed?** Minimum of two (2) years’ experience in the retail industry* At least two (2) years in a supervisory or management role* Open availability required (day, evening, weekend)* Ability to efficiently organize time and manage priorities* Good leadership, communication and decision-making skills; and* Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environmentIf you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please apply online.We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team._*WARNING*__: Dollarama will __*never*_ _ask you to send personal information such as your full name, address, date of birth or Social Insurance Number to us via email. Should you receive any job posting or information request asking you to complete a form or send personal information to someone claiming to be a Dollarama employee we encourage you to delete that message without replying. Requests such as the ones referenced here may be an attempt by someone outside of Dollarama to obtain your personal information for the purpose of identity theft._Job Types: Full-time, PermanentAdditional pay:* Bonus payBenefits:* Casual dress* Employee assistance program* Extended health care* Flexible schedule* RRSP matchFlexible language requirement:* French not requiredSchedule:* Monday to Friday* Weekends as neededExperience:* Merchandising: 2 years (preferred)* Team management: 2 years (preferred)Work Location: In person
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		'created' => '2024-12-12 12:48:17',
		'published' => '2024-12-12 12:48:17',
		'closed_time' => null,
		'updated' => '2024-12-12 12:48:17',
		'hideCompany' => null,
		'hide_contact_info' => '0',
		'application_count' => '0',
		'closed' => '0',
		'draft' => '0',
		'rejected' => '0',
		'deleted' => '0',
		'moderated' => '1',
		'boosted' => '0',
		'rejectnote' => null,
		'job_extended' => '0',
		'purchased' => '0',
		'seeder_id' => '113',
		'source_id' => 'jooble',
		'course_keywords' => null,
		'shortlist_magic_applied' => '0',
		'shortlist_magic_keywords' => null,
		'living_in' => '0',
		'age_limit' => null,
		'is_managerial' => '0',
		'application_email' => null,
		'quality_score' => null,
		'reopened' => '0',
		'quality_type' => 'White',
		'promoted' => '0'
	),
	'Recruiter' => array(
		'first_name' => 'Jooble Jobs',
		'last_name' => null,
		'recruiter_type' => 'company'
	),
	'GlobalLocation' => array(
		'id' => '38',
		'display_name' => 'Canada',
		'name_ar' => null,
		'country_id' => '36',
		'Country' => array(
			'name' => 'Canada',
			'id' => '36',
			'slug' => 'canada',
			'code' => 'CA'
		)
	),
	'Company' => array(
		'id' => '249471',
		'name' => 'Dollarama L.P.',
		'website' => 'http://www.dollarama.com',
		'verified' => '0',
		'photo' => 'Dollarama_80838c20-d660-11e9-8563-8d2b2f614077.jpeg',
		'details' => null,
		'display_details' => ''
	),
	'Industry' => array(),
	'Tag' => array()
)
$jobsList = array()
$courses = array()
$promotedCourses = array()
$referer = '/'
$urlKeyword = 'Assistant '
$profile = array(
	'locations' => array(
		(int) 2 => 'UAE'
	),
	'searchKey' => '',
	'guest' => (int) 1,
	'jobCount' => '19284',
	'contributedJobCount' => '24',
	'courseCount' => null
)
$askLogin = true
$jobLinkTitle = 'Assistant '
$renderSchema = 'yes'
$title_for_layout = 'Assistant Store Manager jobs in Dollarama L.P. in Canada.'
$page_description = 'Apply to Assistant Store Manager jobs in Dollarama L.P. in Canada.Find similar vacancies, jobs and salary information in Canada.'
$locationForTitle = 'Canada'
$currentJobCity = array(
	'id' => '38',
	'display_name' => 'Canada',
	'name_ar' => null,
	'country_id' => '36',
	'Country' => array(
		'name' => 'Canada',
		'id' => '36',
		'slug' => 'canada',
		'code' => 'CA'
	)
)
$jobCompanyPage = array(
	'CompanyPage' => array(
		'id' => '12158',
		'title' => 'Dollarama L.P.',
		'slug' => 'dollarama-lp',
		'description' => 'A Canadian success story and household name, Dollarama today is one of Canada&#x2019;s leading value retailers. Our corporate stores across the country employ about 20,000 retail employees. Our head office, distribution centre, and warehouses are located in the Montreal area.<br><br>At Dollarama, we are committed to meeting and exceeding the needs of our customers',
		'meta_title' => 'Jobs from Dollarama L.P.',
		'meta_description' => 'Jobs from Dollarama L.P.',
		'meta_keywords' => 'Jobs from Dollarama L.P.',
		'draft' => '0'
	),
	'CompanyPageTranslation' => array(
		'id' => '12140',
		'company_page_id' => '12158',
		'title' => 'Dollarama L.P.',
		'slug' => 'dollarama-lp',
		'summary' => null,
		'description' => 'A Canadian success story and household name, Dollarama today is one of Canada&#x2019;s leading value retailers. Our corporate stores across the country employ about 20,000 retail employees. Our head office, distribution centre, and warehouses are located in the Montreal area.<br><br>At Dollarama, we are committed to meeting and exceeding the needs of our customers',
		'meta_title' => 'Jobs from Dollarama L.P.',
		'meta_description' => 'Jobs from Dollarama L.P.',
		'meta_keywords' => 'Jobs from Dollarama L.P.',
		'company_matching_keywords' => null,
		'draft' => '0',
		'lang_code' => 'en'
	)
)
$location = 'Canada'
$breadCrumbs = array(
	'Job Details' => ''
)
$relCourseBanner = array(
	'relatedUrl' => 'https://courses.laimoon.com/uae/management-leadership-and-business/retail-management',
	'title' => 'Retail Management',
	'course_category_id' => (int) 808,
	'relatedOnlineUrl' => 'https://courses.laimoon.com/online/management-leadership-and-business/retail-management'
)
$published = '2024-12-12 12:48:17'
$daysleft = (float) 26
$isLoggedIn = false
$facebookSession = null
$fbConfig = array(
	'AppId' => '151651858238476',
	'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104',
	'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a'
)
$linkedInConfig = array(
	'APIKey' => '779yus3aqi524z',
	'AppSecret' => 'XCdGJxUokce5Ygf6'
)
$criticalCSSes = array(
	'jobdetail' => 'jobdetail-critical-css',
	'companylist' => 'companylist-critical-css',
	'companyview' => 'companyview-critical-css',
	'agencylist' => 'agencylist-critical-css',
	'agencyview' => 'agencyview-critical-css',
	'laimoonverified' => 'laimoonverified-critical-css',
	'seopages' => 'seopages-critical-css',
	'externalview' => 'externalview-critical-css',
	'popularjobsearches' => 'popularjobsearches-critical-css'
)
$basicProfileIncomplete = true
$seeAllJobLink = 'https://jobs.laimoon.com/canada/Assistant '
$csaKeywords = array(
	(int) 0 => 'Assistant Store Manager'
)
$allowLoginClass = 'notlogin'
$jobLocSlug = 'canada'
$jobLocName = 'Canada'
$pfBackgrounds = ''
$jobLink = 'https://jobs.laimoon.com/jobs/externalview/44923194'
$companyName = ' at Dollarama L.P.'
$twitterText = 'Hiring now! Assistant Store Manager  at Dollarama L.P.. Please apply or share https://jobs.laimoon.com/jobs/externalview/44923194'
$emailText = 'Hiring now! Assistant Store Manager  at Dollarama L.P.. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/44923194'
$sCompanyName = false
$csaSearchKey = 'Assistant Store Manager'
$jobDetails = 'job details'
$btn_text = 'Apply on company website'
$confidentialExists = false
$showCompany = (int) 1
$mainCheck = (int) 1
$confidentialThumbClass = ''
$cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/'
$companyPageTitle = 'Dollarama L.P.'
include - APP/View/Jobs/externalview.ctp, line 206
View::_evaluate() - CORE/Cake/View/View.php, line 948
View::_render() - CORE/Cake/View/View.php, line 910
View::render() - CORE/Cake/View/View.php, line 471
Controller::render() - CORE/Cake/Controller/Controller.php, line 948
Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194
Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162
[main] - APP/webroot/index.php, line 115