Truelancer.com | Senior Site Reliability Engineer | bangalore
Job details
Job Title: SRE LeadExperience: 10+ yearsMandatory Skills:Modern observability stack - Splunk, Elastic Search, Prometheus, GrafanaCloud-based SRE practices and experiences such as AWS, Azure, or Google CloudContainerization technologies (e.g., Kubernetes, Docker) and microservices architectureDevOps practicesProgramming Skills: Java/Golang/JavascriptOther Skills: Excellent Communication, Prior experience of client interaction role, team lead, prior experience in big MNC'sResponsibilities:SRE Strategy and Leadership: Lead a team of 20 member SRE professionals team (3 POD teams) within the client portfolio to drive the reliability, performance, and scalability of GRC technology solutions.Client Interaction Role: Client interaction for day to day task, any risk and mitigation plan.Observability and Monitoring: Establish observability practices to ensure real-time insights into system performance, availability, and customer experience. Implement monitoring tools, metrics, and dashboards to proactively identify and address potential issues.Production Support Optimization: Lead all aspects of the end-to-end production support process, including incident management, problem resolution, and service-level agreement (SLA) compliance. Drive continuous improvement initiatives to enhance operational effectiveness and reduce mean time to resolution (MTTR).GRC Customer Journeys: Collaborate with multi-functional teams to enhance customer journeys through seamless and reliable technology experiences.Reliability Engineering Best Practices: Promote and implement standard methodologies, including error budgeting, chaos engineering, and disaster recovery planning. Cultivate a culture of resilience and reliability within technology.Automation and Efficiency: Champion automation initiatives to streamline operational workflows, deployment processes, and incident response tasks. Leverage automation tools and orchestration to improve reliability and reduce manual intervention.Qualifications:10+ years of experience and degree or equivalent experience in Computer Science, Information Technology, or related field. Advanced certifications in SRE or related are a plusDeep understanding of observability tools and methodologies, including experience with logging, monitoring, tracing, and performance analysis platformsStrong leadership, people management skills, Client interaction with the ability to inspire and empower successful SRE teams AGG
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