Client Service Representative

*Overview*We are seeking a Client Service Representative to join our team. The ideal candidate will have a passion for customer service and possess strong communication skills. This role offers the opportunity to work in a dynamic environment and interact with a diverse client base. Previous Collection Agency Experience is a MUST.Those that do not meet the below requirements, need not apply.*Responsibilities** Primary point of contact for clients* Communicate with clients via telephone and email* Address Client Inquiries* Providing Product and Service Information* Resolving any Emerging issues* Reporting* Prepare manual letters* Adhoc Requests* Manage & Distribute emails from General Mailbox* Document UploadsQualifications* Previous experience in a collection agency and/or client services is mandatory* Familiarity with Debt Master / DRS is an asset, but not mandatory* Proficiency in MS Office* Strong communication skills, both verbal and written* Ability to multitask and prioritize tasks effectively* Excellent problem-solving abilities* Proficient in English with extraordinary communication and interpersonal skills* Maintain cordial relationships with clients*Employee Benefits:** Paid training* Medical benefits eligibility* Great growth & management development* Free Covered Parking on site* Social Events (BBQ, Bowling, Holiday Parties)Join our team as a Client Service Representative and embark on a rewarding career where your skills will be valued, and professional growth opportunities await.Job Type: Full-timePay: $2,800.00-$3,300.00 per monthBenefits:* Casual dress* Company events* Dental care* Extended health care* On-site parking* Paid time off* Vision careFlexible language requirement:* French not requiredSchedule:* Monday to FridayExperience:* Customer relationship management: 1 year (required)* Collections: 1 year (required)* Client Services: 1 year (preferred)Language:* English (required)Work Location: In person