Operations Manager

Are you ready to take your career to the next level with a role that’s as rich and rewarding as a perfectly brewed coffee? Do you have the right blend of leadership, passion, and drive to ensure that we surpass customer expectations? If you’re a cup above the rest, this could be your perfect pick-me-up! GXO is currently seeking three driven and talented individuals for the role of Operations Manager to join our new Nespresso contract, based at our flagship site based at East Midlands Gateway. You’ll be responsible for managing the operational requirements within a fast-paced logistics environment, ensuring that the business surpasses customer expectations, efficiently and cost effectively, whilst also ensuring that this is a great place to work. These positions are being offered on a full time, 12-month fixed term contract basis. You’ll be working on an ‘any 5 from 7’ shift pattern and your hours of work will rotate weekly between 06:00 – 14:00 and 14:00 – 22:00. However, you will need to be flexible on occasion – this is logistics after all! Pay, benefits and more: You’ll be paid a salary of up to £40,504 per annum, depending upon experience. You’ll also receive 33 days annual leave (including bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a company sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more. You’ll also have access to our GXO University which provides you with the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. There’s also our continued focus on internal promotions, over 55% last year! What you’ll do on a typical day:

• Day to day management of the operation, taking responsibility for all aspects of staff performance, including accuracy and process compliance
• Lead, coach and develop your team; responsible for all people processes during the lifecycle of an employee
• Identify areas of improvement within the relevant operational processes and manage operational constraints
• Control costs and embrace a culture of continuous improvement, constantly looking for cost saving initiatives
• Develop strong and trusting relationships with the customer, your team and other managers

What you need to succeed at GXO:

• Previous experience at a minimum of Shift Manager level, within a large, fast-paced warehousing environment
• The ability to effectively lead, coach and develop your team, whilst identifying areas for development and recognising success
• Strong communication skills, engaging your team and developing relationships with other stakeholders, including the customer directly
• Excellent planning, organisational and problem-solving skills, to support change management and continuous improvement on site

We engineer faster, smarter, leaner supply chains. #LI-LB2 GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.