TDI - Agile Practitioner (Scrum Master) - AVP

What we will offer you: A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center. You can expect:

• Flexible benefits plan including virtual doctor consultation services.
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

• Act as a servant leader to the Scrum team, facilitating Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Review, Sprint Retrospective).
• Work closely with Product Owners to ensure that product backlogs are well-defined, prioritized, and clear.
• Track and report on team progress, velocity, and sprint health to ensure transparency and alignment with organizational goals.
• Accountable for establishing Scrum on team level and scaling our agile setup on enterprise level.
• Remove any impediments that may hinder the team's progress and help resolve conflicts or issues that arise.
• Managing dependencies across multiple inter-related projects/ products, managing and reporting status of product roadmap and/ or project status, RAID and financial information to support effective decision making.
• Developing project/ product & change artefacts during the change lifecycle, e.g., scope, business case, communication, change management and / or training plans, materials and overseeing / monitoring the execution to ensure adoption and minimal disruption of normal business operations.
• Providing training/mentoring where applicable on various methodologies; including change management, agile, process re-engineering
• Enable the team to actively own and surface dependencies and risks or escalate in a timely manner.
• Responsible for the Team's effectiveness, coaching an improvement culture by focusing on continuous improvements, visualize and measure team flow, ensures impediments to the team are quickly removed.
• Surfacing up team metrics and helping the team understand their metrics and self-reflect and experiment.
• Supporting/Coaching the product owner and backlog
• Ability to coach and mentor team members as well as stakeholders, remove obstacles and emphasize teamwork. 
• Demonstrates a personal growth mindset - Lifelong learning, continuous self-improvement, and the ability to always adapt in a fast-paced environment. 
• Proactiveness and self-organization, empathy, and interpersonal conflict resolution skills
• Encouraging a psychological safe environment for the team

• Bachelor's Degree in Computer Science, Engineering, or related field (or equivalent experience) with minimum of 4 years Scrum Master experience in a Software Driven environment in Banking or a similarly regulated environment.
• Working experience in Agile Framework such as Scrum, Kanban, SAFe or LeSS.
• Working Experience using collaboration tools such as JIRA, JQL, Confluence, GIT etc.
• Knowledge of Payment Products in specific to Instant Payments
• Scrum Master Certifications such as CSM, PSM, CSP, SSM or ACP.
• Proven experience as both Agile Coach & Scrum Master experience in coaching, teaching and mentoring.
• Working Experience in other Agile approaches such as Kanban, XP etc.
• Experience of scaling agility with multiple globally distributed teams.
• Excellent communication and presentation skills with good Interpersonal and problem-solving skills.

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career