Customer Service Representative

Exciting Work-From-Home Opportunity for Customer Service Professionals in the Philippines! Are you ready to bring positivity to customers’ lives from the comfort of your home? Join us to make a real impact and advance your career with our supportive team! Why Work With Us?

• Work remotely with a flexible schedule
• Be part of a company that values and supports its employees
• Enjoy a competitive salary with performance incentives

• Engage with customers through calls, chats, emails, and texts, primarily from the US, UK, and Australia
• Record detailed notes on all interactions and transactions
• Participate in team meetings to stay informed and share feedback

• Excellent English communication skills (both written and spoken)
• At least 1 year of experience in customer service or sales
• High school diploma or equivalent
• Availability to work US Day Shifts with flexible hours
• Familiarity with CRM software for customer service

• Stay available for client needs, even outside standard hours when required
• Provide support and guidance to teammates when needed
• Go the extra mile to ensure customer satisfaction

• Competitive monthly salary starting from PHP 40,050 ; during the 2-month probation period, PHP 32,000
• Opportunities for career growth within the BPO/KPO sector
• Paid and unpaid leave options
• Work from Monday to Friday, with occasional weekends (compensatory days off provided)
• Permanent work-from-home setup

• A quiet, dedicated workspace
• A reliable laptop or desktop
• High-speed internet connection