EA to Dr Kavita, Co-founder and Director

About Children First Children First is a Child and Adolescent Mental Health Service across Delhi and Gurgaon. We have been providing ethical, effective, and holistic solutions for children and adolescents until the age of 25 years for over 15 years. About the Role As the Executive Assistant to Dr. Kavita Arora, the co-founder and director of Children First, you will help her manage her meeting and client session schedule. This role requires a high degree of trust, responsibility, planning and organisation, agility and patience. You will need to juggle multiple priorities, work at a fast pace, and be flexible when faced with ambiguity while ensuring high attention to detail. This is a full-time in-office role based in Delhi / Gurgaon from Monday to Saturday based on Dr Kavita’s schedule Shift time: 10 am - 6 pm Responsibilities Client-related assistance work:

• Manage Dr Kavita’s clinical calendar to ensure all Dr Kavita’s clients get timely sessions
• Coordinate with Dr Kavita to optimise her calendar and work with her on her priorities
• Follow up with clients for upcoming appointments and support with any necessary preparations
• Manage cancellations and reschedules of client sessions
• Ensure the handover of Dr Kavita’s clients to other clinicians
• Support Dr Kavita with history/updates of client referrals made to her

• Manage Dr Kavita’s calendar for non-clinical and external meetings
• Managing client files and ensuring confidentiality of data.
• Typing, formatting and sending letters and communications.
• Managing and filing expenses, travel bookings, and related planning for work-related travel.

1. Bachelor’s degree in any field. Desirable qualification in health
2. 3-5 years of experience in an executive assistant role

1. Excellent communication and interpersonal skills with fluency in both English and Hindi
2. High ownership and organisational skills
3. Patience and empathy when dealing with client queries on calls or in person
4. Ability to use MS Office
5. Empathy and patience when working with children and families.
6. Awareness and willingness to work in the Mental Health space.
7. Ability to work collaboratively in a multidisciplinary team environment.
8. Ability to work with a quick response time and adaptability.