Backend Office System Operator (Part Time and Full Time)
Job details
Key Responsibilities:
Scan, note down and verify any parking infringements from the CCTV monitors
Consolidate all traffic infringements and submit report to customers
Attend to enquiries regarding verification of traffic infringements and other related services
Report faulty cameras or breakdowns
Coordinate with Technical Support team on camera repairs and adjustments
Provide excellent service by responding to customers’ enquiries promptly and professionally
Resolve all in scope enquiries and take appropriate escalation actions when required
Other duties as assigned
Requirements:
Minimum GCE 'O' Level or equivalent
Training on illegal parking violation rules will be given
Basic computer skills required
Locals preferred due to security clearance purpose
One year contract renewable
Full-time and weekend positions available
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