Job details
Please note: This is 12 month Contract Opportunity. You will join us as a contractor in the Client Service Operations team. CACTUS is a remote-first organisation and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events. Overview: Cactus Life Sciences (cactuslifesciences.com) is a leading medical communication company headquartered in Princeton, NJ, with nine global offices. Its expertise lies in delivering scientific content across the product lifecycle with a focus on science, innovation, and efficiency. The company specializes in providing impactful medical strategy, custom operational models, content development and dissemination, and promotion of patient inclusion for biopharmaceutical organizations. Cactus Life Sciences’ scalable solutions cater to the challenges encountered in product development, guiding brands, and organizations towards their future objectives. With a client-centric approach, the company prioritizes understanding their evolving needs and technology trends to drive its growth. Cactus Life Sciences is a subsidiary of Cactus Communications (cactusglobal.com/), a leading science communication and technology company. As an Account Manager (Japanese Language Specialist), you will play a pivotal role in ensuring the seamless execution and management of ongoing projects. By supporting Account Managers and effectively communicating with clients, you will be essential to our success. This position requires proficiency in both business Japanese and English to handle client interactions and internal communications effortlessly. You will be the vital bridge between our clients and internal teams, ensuring clear communication and efficient project management. Join us and make a significant impact in a dynamic and rewarding environment! Responsibilities
- Support Account Managers in managing ongoing projects.
- Handle client queries in business Japanese, translating and updating internal teams in English for seamless communication.
- Build strong client relationships by understanding their needs and providing tailored service options.
- Prepare service quotations and manage timely invoice submissions according to contracts.
- Accurately understand and convey customer expectations to the team, mitigating risks and miscommunications.
- Identify and implement improvements in services, processes, and systems.
- N1 & N2 level Japanese certification, reflecting advanced language proficiency.
- 1-4 years of experience in a client-facing role, preferably in sales or client services; experience in Life Sciences is a plus.
- Advanced skills in MS Office, especially in Word and Excel.
- Strong communication and organizational abilities, ensuring clear and efficient client interactions.
- Proven adaptability to changing business needs, maintaining effectiveness in dynamic environments.
- Cactus Communications has consistently ranked among the top 20 on the global list of the Top 100 Companies for Telecommute Jobs since 2016.
- Recognised as ‘Employers of the Future’ two years in a row in 2023 and 2022, in a study by LeadUp Universe, Fortune India and Work Universe
- Recognised as One of India’s Top 100 best Workplaces for Women by Great Place To Work® in 2022
- Winner of ‘Best Innovation Leveraging AI Services’ at AWS AI Conclave 2022
- Recognized as one of the Best Companies for Millennials 2019 by Times Ascent and Learning & Organisation Development Roundtable
- Emerged as one of India’s Top 10 Safe Workplaces for Women in a survey conducted by Rainmaker in 2019
- Ranked #1 among India’s Great Mid-Size Workplaces by Great Place to Work® Institute in 2017
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You may be required to travel to our Mumbai office based on business requirements or for company/team events. </em></b></p><p></p><p><b> Overview: </b></p><p> Cactus Life Sciences (cactuslifesciences.com) is a leading medical communication company headquartered in Princeton, NJ, with nine global offices. Its expertise lies in delivering scientific content across the product lifecycle with a focus on science, innovation, and efficiency. The company specializes in providing impactful medical strategy, custom operational models, content development and dissemination, and promotion of patient inclusion for biopharmaceutical organizations. Cactus Life Sciences’ scalable solutions cater to the challenges encountered in product development, guiding brands, and organizations towards their future objectives. With a client-centric approach, the company prioritizes understanding their evolving needs and technology trends to drive its growth. Cactus Life Sciences is a subsidiary of Cactus Communications (cactusglobal.com/), a leading science communication and technology company. </p><p></p><p> As an Account Manager (Japanese Language Specialist), you will play a pivotal role in ensuring the seamless execution and management of ongoing projects. By supporting Account Managers and effectively communicating with clients, you will be essential to our success. This position requires proficiency in both business Japanese and English to handle client interactions and internal communications effortlessly. </p><p></p><p> You will be the vital bridge between our clients and internal teams, ensuring clear communication and efficient project management. 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We're a melting pot of perspectives, breaking down barriers between different styles of thought to democratize access to scientific knowledge. </p><p> At CACTUS, there's opportunity for growth around every corner. You are encouraged to experiment, challenge yourself, stretch your capabilities, and take risks. If you are interested in building products that move innovation forward, then a career with us will sound like your jam. At CACTUS, you’ll discover the true extent of what’s possible through AI, have the autonomy to shape your career, embrace an accelerate-from-anywhere lifestyle, and make an impact. </p><p> At the heart of everything are our researchers - we help enable their success, and every move we make is about creating a positive impact in the world of science. </p><p> Together we, </p><p> Power research. Empower people. </p><p></p><p><b> About CACTUS </b></p><p> Cactus Communications is a science communication and technology company. 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This comprehensive course covers the key elements of successful <strong>bid writing</strong>, equipping you with the necessary tools to <strong>win contracts and secure business growth</strong>. Whether you’re a seasoned professional or just starting, this course helps you master proposal development, client-centric focus, unique selling points identification, and pricing strategies.<br /> <br /> This online training navigates through 12 insightful modules, starting from the foundational aspects of bid writing to the detailed estimation methods, all the way to quality control and compelling client presentations. Mastering these topics will enable you to create convincing proposals and ensure optimal returns on investment. Our expertly designed course structure allows you to learn at your pace, helping you to grow in this critical business function.<br /> <br /> Enrol in our Mastering the Art of Bid Writing course today and elevate your professional stature. With our specialised training in proposal process, client engagement, and proposal building templates, you will emerge as an expert in bid writing. Deliver powerful and compelling bids that win clients and foster business success.<br /> <br /> <strong>Learning Outcomes:</strong><br /> <br /> Upon completion of the <strong>Bid Writing</strong> course, you will be able to: <ul> <li>Acquire foundational and advanced knowledge of bid writing.</li> <li>Develop effective strategies for planning and formulating bids.</li> <li>Learn a structured approach to writing compelling proposals.</li> <li>Understand the nuances of customer-centric bid development.</li> <li>Identify unique selling points for competitive bidding.</li> <li>Grasp effective estimation methods for costing and pricing.</li> <li>Master quality control processes for editing and improving bids.</li> <li>Gain expertise in client presentation and proposal template building.</li> </ul> <strong>COURSE CURRICULUM</strong><br /> <br /> <strong>Mastering the Art of Bid Writing</strong> <ul> <li>Bid Writing</li> <li>Planning and Developing the Bid</li> <li>Structured Approach to Writing Bids</li> <li>Understanding the Proposal</li> <li>Proposal Process</li> <li>Focusing on Clients and Customers</li> <li>Finding Unique Selling Points</li> <li>Estimation Method</li> <li>Costing and Pricing</li> <li>Quality Control (Editing)</li> <li>Client Presentation</li> <li>Templates for Proposal Building</li> </ul> <strong>Why buy this Mastering the Art of Bid Writing course?</strong> <ul> <li>Unlimited access to the course for a lifetime.</li> <li>Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course.</li> <li>Structured lesson planning in line with industry standards.</li> <li>Immerse yourself in innovative and captivating course materials and activities.</li> <li>Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.</li> <li>Flexibility to complete the Course at your own pace, on your own schedule.</li> <li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li> </ul> <strong>Who is this Course for?</strong><br /> <br /> This <strong>Bid Writing</strong> course is ideal for: <ul> <li>Professionals seeking to enhance their bid writing skills.</li> <li>Start-ups aiming to win contracts and boost business growth.</li> <li>Business students looking to specialize in procurement and contract management.</li> <li>Any individual interested in understanding and mastering bid writing.</li> </ul> <strong>Certification</strong><br /> <br /> Upon course completion, a written assignment test is available. 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It is ideal for individuals seeking a comprehensive understanding of business processes and systems.<br /> <br /> <strong>Why Choose Us?</strong> <ul> <li>Affordable, engaging & high-quality e-learning study materials.</li> <li>Tutorial videos/materials from the industry-leading experts.</li> <li>Study in a user-friendly, advanced online learning platform.</li> <li>Efficient exam systems for the assessment and instant result.</li> <li>The UK & internationally recognized accredited qualification.</li> <li>Access to course content on a mobile, tablet, or desktop from anywhere, anytime.</li> <li>The benefit of career advancement opportunities.</li> <li>24/7 student support via email.</li> </ul> <br /> <strong>Career Path</strong><br /> <br /> Graduates of this Business Processes & Systems Diploma are prepared for diverse roles such as Operations Manager, Business Analyst, Project Manager, Supply Chain Coordinator, Quality Assurance Manager, and Talent Management Specialist. Opportunities abound in various industries, including manufacturing, logistics, and service sectors.<br /> <br /> <strong>Course Curriculum</strong><br /> <br /> <strong><em>Business Processes & Systems Diploma</em></strong> <ul> <li>Module 01: Introduction to Operations Management</li> <li>Module 02: Project Management</li> <li>Module 03: Business Development and Succession Planning</li> <li>Module 04: Process Management</li> <li>Module 05: Supply Chain Management</li> <li>Module 06: Planning & Forecasting Operations</li> <li>Module 07: Procurement & Purchasing Management</li> <li>Module 08: Manufacturing & Delivery Operations</li> <li>Module 09: Quality Management</li> <li>Module 10: Managing Risk and Recovery</li> <li>Module 11: Performance Management</li> <li>Module 12: Talent Management</li> <li>Module 13: Communication Skills</li> <li>Module 14: Negotiation Techniques</li> <li>Module 15: Conflict Management</li> <li>Module 16: Stress Management</li> <li>Module 17: Time Management</li> <li>Module 18: Business Environment</li> <li>Module 19: Business Writing Skills</li> </ul> <br /> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Operations Manager,Business Analyst,Project Manager,Supply Chain Coordinator,Quality Assurance Manager,Talent Management Specialist,Procurement Manager,Manufacturing Supervisor,Business Development Executive,Operations Coordinator', 'eligibility' => 'This Business Processes & Systems Diploma course welcomes individuals with a basic understanding of business concepts. 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You may be required to travel to our Mumbai office based on business requirements or for company/team events. </em></b></p><p></p><p><b> Overview: </b></p><p> Cactus Life Sciences (cactuslifesciences.com) is a leading medical communication company headquartered in Princeton, NJ, with nine global offices. Its expertise lies in delivering scientific content across the product lifecycle with a focus on science, innovation, and efficiency. The company specializes in providing impactful medical strategy, custom operational models, content development and dissemination, and promotion of patient inclusion for biopharmaceutical organizations. Cactus Life Sciences’ scalable solutions cater to the challenges encountered in product development, guiding brands, and organizations towards their future objectives. With a client-centric approach, the company prioritizes understanding their evolving needs and technology trends to drive its growth. Cactus Life Sciences is a subsidiary of Cactus Communications (cactusglobal.com/), a leading science communication and technology company. </p><p></p><p> As an Account Manager (Japanese Language Specialist), you will play a pivotal role in ensuring the seamless execution and management of ongoing projects. By supporting Account Managers and effectively communicating with clients, you will be essential to our success. This position requires proficiency in both business Japanese and English to handle client interactions and internal communications effortlessly. </p><p></p><p> You will be the vital bridge between our clients and internal teams, ensuring clear communication and efficient project management. Join us and make a significant impact in a dynamic and rewarding environment!</p><p></p><p><b> Responsibilities </b></p><ul><li> Support Account Managers in managing ongoing projects. </li><li> Handle client queries in business Japanese, translating and updating internal teams in English for seamless communication. </li><li> Build strong client relationships by understanding their needs and providing tailored service options. </li><li> Prepare service quotations and manage timely invoice submissions according to contracts. </li><li> Accurately understand and convey customer expectations to the team, mitigating risks and miscommunications. </li><li> Identify and implement improvements in services, processes, and systems. </li></ul><p></p><p><b> Qualifications And Prerequisites </b></p><ul><li> N1 & N2 level Japanese certification, reflecting advanced language proficiency. </li><li>1-4 years of experience in a client-facing role, preferably in sales or client services; experience in Life Sciences is a plus. </li><li> Advanced skills in MS Office, especially in Word and Excel. </li><li> Strong communication and organizational abilities, ensuring clear and efficient client interactions. </li><li> Proven adaptability to changing business needs, maintaining effectiveness in dynamic environments. </li></ul><p></p><p><b> Additional Information: </b></p><p> CACTUS is a company powered by its inclusive community spirit. We're a melting pot of perspectives, breaking down barriers between different styles of thought to democratize access to scientific knowledge. </p><p> At CACTUS, there's opportunity for growth around every corner. You are encouraged to experiment, challenge yourself, stretch your capabilities, and take risks. If you are interested in building products that move innovation forward, then a career with us will sound like your jam. At CACTUS, you’ll discover the true extent of what’s possible through AI, have the autonomy to shape your career, embrace an accelerate-from-anywhere lifestyle, and make an impact. </p><p> At the heart of everything are our researchers - we help enable their success, and every move we make is about creating a positive impact in the world of science. </p><p> Together we, </p><p> Power research. Empower people. </p><p></p><p><b> About CACTUS </b></p><p> Cactus Communications is a science communication and technology company. We specialize in AI products and solutions that improve how research gets funded, published, communicated, and discovered. We offer editorial, translation, education, and training solutions for researchers; strategic and tactical scientific content solutions to global life science organizations; AI-powered scholarly publishing products for journals and researchers; and solutions for science dissemination and engagement with peers, public, and policymakers for wider research outreach. 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Hiring company
Cactus Communications
Cactus Communications is a leading provider of scientific communication services to more than 60,000 clients across 116 countries. In line with its mission-to enable growth through effective communication. CACTUS offers specialist academic editing, medical communications, publication support, transcription, translation, and training services to individuals and corporations across sectors such as academia, publishing, and pharmaceuticals.
Combining the rich experience of a multi-national, multi-functional team; the peerless capabilities of over 1400 language and business professionals; and ingenious technological innovation, CACTUS helps researchers, journals, universities, and corporations achieve their publication goals. The CACTUS culture is an eclectic yet inclusive one, where people from different countries and professional backgrounds come together to form a global team that pursues excellence, prizes integrity, and works as a unified client-focused organization.
Offices
United States | Japan | Brazil | India | South Korea | Taiwan | China
Awards and Recognition
*2014: Ranked 1st in the Professional Services category and as India's 10th best workplace overall in the Great Place to Work Institute survey (Ranked among top 20 from )
*2010: Red Herring Global 100 Award, for innovation in business
*2008: Featured among the Top 15 Exciting Emerging Companies 2008, in a NASSCOM survey
CACTUS is ranked one of the top 10 companies to work for in India. To learn more, visit
http://www.cactusglobal.com/about-us
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