Information Technology - End User Computing Architect

Job Description You will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SIA Group employees. Responsibilities

• Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorisation services, single sign-on, remote access, desktop virtualization, end-point security, file and print services.
• Directly responsible for managing EUC private cloud based on Nutanix HCI (Hyper-Converged Infrastructure), including capacity management, procurement and deployment of data centre servers used for EUC services.
• Responsible for managing enterprise Citrix VDI (Virtual Desktop Infrastructure).
• Responsible for designing and architecting IT solutions. Guide end-to-end implementation of IT solutions, along with change management activities.
• Conduct proof of concepts to assist in defining technology direction that enable employee productivity.
• Review performance of EUC services with IT service providers, provide recommendations, and oversee resolution of operational issues.
• Provide third level support for incidents and problems in designated areas of expertise.