Hotel Receptionist

Pullman Auckland is looking for a talented and passionate Receptionist wishing to expand their knowledge in a 5star hotel environment. As a Receptionist your primary responsibilities will include:

• Welcome guests from all corners of the world to our beautiful hotel growing relationships with new and regular guests.
• Ensure accuracy and professionalism with information and payments during arrivals and departures.
• Maintain a logical work sequence adhering to cash handling and security procedures.
• Provide valuable local knowledge and promote hotel facilities actively upselling to maximise occupancy and rates.
• Manage guest property with care ensuring proper documentation for storage.
• Promote Accor loyalty programmes contributing to guest satisfaction and brand loyalty.
• Work closely with a fantastic team fostering positive relationships with other Pullman Auckland departments including Housekeeping and Reservations.

• Experience in a busy hotel environment
• Proven reception exposure and experience is an advantage
• Exceptional attention to detail and a nature that successfully connects with all guests
• The right to work in New Zealand
• Full NZ Drivers license and Opera Cloud knowledge is an advantage but not necessary.
• Be able to work a rotating roster across 7days including weekends and public holidays