Senior Software Development Engineer (Java & C++)

About Delta Tech Hub:Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.YOUR RESPONSIBILITIES IN THIS ROLE:New development, enhancements, and support for new and existing systems and applications, including proprietary communications hub software.Analysis of large volumes of data into and out of multiple internal systems and partner connections.Comprehension and design of detailed technical documentation.Ability to understand the big picture and come up with solutions that solve current problems and are also scalable for the future.Collaborating with software developers, engineers, and operations teams across other product stacks across Delta Air Lines.Monitoring sites and software to make sure theyre performing properly (including on-call shifts)Anticipating potential problems before they occur (and coming up with solutions)Conducting post-incident reviewsDocumenting your work (Knowledge Articles, Wikis and Runbooks) to turn findings into repeatable actions.Managing stakeholdersQuality Assurance including Supporting Testing, Test Tools, Test EnvironmentsCapacity and Performance ManagementQuickly responding to incident alerts and support calls. Identifies, and coordinates with teams that are critical to the events resolution.Building and supporting a reliable application suite for the environment to meet the development and maintenance requirements of systems/platforms.Working/partnering as part of the development team to evaluate the health, stability and reliability of systems/applications.Creating and Utilizing monitoring, alerts, dashboards, and management tools to ensure the availability, reliability and performance of systems/applicationsand services.Constantly working to improve and implement automation of systems/applications tasks.Providing technical support for systems/applications according to application SLAs.Responsible for designing and developing resiliency in the application code, settings for deploymentsand engaging with squads to address failure patterns.This job requires the technical skillsets that will be outlined as must haves. In addition to this you may need to learn unique airline industry skillsets. This mandates excellent soft skills including:Excellent collaboration and communication skillsTop notch work ethic with a high level of professionalism.Exceptionally motivated and self-directed.Expert learner and willing to keep up-to-date knowledge.Excellent problem solving, analytical, and troubleshooting skills.Strong communication, teamwork and leadership skills.Highly adaptable with proficient time management skills.Minimum qualificationsBachelor's degree with three to six years of work experience.3 plus years of actual coding experience in C++, Java, Python, Windows scripting (VB Script), Windows development and debugging, Linux scriptingExperience with User Tickets.3 plus years C/C++ development experience with Visual Studio with CI/CD pipelines3 plus years of experience in both Linux and Windows environments.Strong Technical Writing SkillsAbility to Self-learn other coding and scripting languages to a sufficient level to support the operation, troubleshoot problems and validate fixes.A strong desire and ability to run an optimized critical communications system with 100% availability. ATS