Digital Transformation Lead / Domain Consultant, Retail & Consumer Goods
Job details
Ciklum is looking for a Digital Transformation Lead / Domain Consultant to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Domain Consultant in the Retail and Consumer Goods sector, you will bring your expertise and experience to help our sales teams develop digital and technology solutions to the major US retail and consumer goods enterprises. Your role involves understanding industry trends and challenges and designing tailored solution pitches. You will work closely with senior sales leaders and hunters to create and close opportunities in the sector. Responsibilities:
- Client Engagement and Advisory:
- Engage with clients to understand their strategic goals, challenges, and specific needs within the retail and consumer goods sector
- Provide expert advice on retail operations, supply chain management, merchandising, customer experience, and digital transformation
- Develop and present comprehensive solutions and actionable recommendations to address client needs and drive business growth
- Solution Design and Implementation:
- Design and develop tailored solutions to enhance clients' retail operations and consumer engagement
- Lead the implementation of solutions, ensuring alignment with client objectives and timelines
- Coordinate with cross-functional teams, including marketing, supply chain, IT, and customer service, to deliver integrated solutions
- Market and Industry Analysis:
- Stay updated on industry trends, consumer behavior, and emerging technologies in the retail and consumer goods sector
- Conduct market analysis and benchmarking to identify opportunities and threats for clients
- Provide insights and thought leadership through whitepapers, presentations, and industry forums
- Bachelor’s degree in Business Administration, Marketing, Supply Chain Management, or a related field. Advanced degree or professional certification (e.g., PMP, CSCP) is preferred
- Minimum of 5-7 years of experience in the retail and consumer goods industry, with a focus on consulting or process roles
- Combined experience in professional services and in-house within the target domain is a strong plus
- Deep understanding of retail operations, consumer behavior, supply chain management, and digital transformation
- Proven experience in solution design and implementation within the retail sector
- Strong analytical and problem-solving skills, with the ability to think strategically and deliver innovative solutions
- Excellent communication and presentation skills, with the ability to convey complex concepts to diverse audiences
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
- Experience with retail technologies (e.g., e-commerce platforms, POS systems, CRM) and digital marketing strategies
- Knowledge of sustainability practices and ethical sourcing in the consumer goods industry
- Private Equity backed environment to foster growth and collaboration
- Competitive compensation package
- Build your career in a proven successful high growth company with unique service offering on the market
- Variety of knowledge sharing, training and self-development opportunities
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