Service Delivery Manager

Full time at Lufkin Gears in Saudi Arabia

Posted on November 26, 2024

Job details

Join our team! A leader in the Energy Technology Industry. Baker Hughes offers opportunities for qualified people who want to grow in our high-performance organization. Our leading technologies and our ability to apply them safely and effectively create value for our customers and shareholders. Partner with the best As Service Delivery Manager, you will manage the company operations for allocated areas in Saudi Arabia. You will act as the primary resource on all issues related to execution of services. This includes cost/budget compliance, well-site execution, resource allocation and management as well as team leadership.

Ensuring all activities are carried out in line with our non-negotiables and cultural pillars
Participating in local business performance reviews with key accounts
Managing Application Engineers, Service Delivery Coordinators, Sales and Field personnel.
Identifying any gaps in local capabilities and developing improvement plans to ensure compliance with global standards
Fielding incident management process reporting, root cause determination, corrective actions and closure. Monitoring KPI to evaluate effectiveness
Delivering Service delivery and Financial KPIs for their areas.
Focusing on Customer centricity and customer management.
Handling revenue margins, risks and opportunities
Being responsible for cashflow/billing and collections targets as designated by Product Line Director

Fuel your passion To Be Successful In This Role You Will

Have a Bachelor's degree in engineering or scientific discipline from an accredited university
Have at least 10 years of experience in an operational role within the Oil & Gas industry.
Have 5+ years of Leadership and Management experience
Have excellent leadership, great interpersonal, influencing and planning skills
Have the ability to manage, develop, coach and mentor teams across organizational boundaries
Have demonstrated ability to work in a global matrix organization
Have an understanding of P/L and technical job planning requirements

Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our Inventions Have Revolutionized Energy For Over a Century. But To Keep Going Forward Tomorrow, We Know We Have To Push The Boundaries Today. We Prioritize Rewarding Those Who Embrace Change With a Package That Reflects How Much We Value Their Input. Join Us, And You Can Expect:

Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits

About Us We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward making it safer, cleaner and more efficient for people and the planet. Join Us Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. #J-18808-Ljbffr

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Lufkin Gears

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Service Delivery Manager

Job details

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Hiring company

Lufkin Gears

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