Head Coverage: Public Sector

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Sales Performance Management: Establish and drive the implementation of a strategy to enhance and optimise leads for Public sector. Sales and Distribution Planning: Develop the Sales execution strategy and business plan for Public Sector. Sales Opportunity Management: Establish value-based strategy for all leads and sales opportunities within CPHV and a direct focus on Public sector. Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities.

Job Description

Key accountabilities

Business Strategy

• Diversify the book -Translate a similar industry approach to that of the Agri business model with a specific focus on building out the PS model and growing the book. A deep specialist in the Public sector industry able to cultivate strong relationships with the highest levels of leadership.
• Targeted Revenue Generation - Proactively identify mission critical opportunities and risks, determine the impact thereof on the long-term intent of the business and develop strategic plans to direct the future.
• Accountable for developing and implementing operating plans that contribute to the achievement of organisational results, long term sustainability and viability with a view of building efficiencies and smoother processes through enabling digitization.
• Proactively identify business opportunities and risks, model alternative solutions, develop scenarios and establish contingency plans in alignment with the strategy.
• Plan to provide expert advice to inform effective implementation of interlocks across the value-chains in alignment with strategic objectives and priorities and specify the required measurements to monitor performance effectiveness.

Integrate, manage and track financial plans and budgets in alignment with the overall financial objectives and investment in opportunities to enhance the PS offering.

Customer Strategy

• Ensure the strategic positioning of the business by promoting and positioning customer experience and service excellence leadership with internal and external stakeholders.
• Overall accountability for the client experience and work with key partners across Banking, Sales, Onboarding, Service and Operations.
• Champion Client engagement and focus on growing the client relationship through partnering closely with Banking and regional Public sector Sales teams.
• Drive customer segmentation, product positioning, pricing, and marketing plans for each client segment.
• Influence the development of and drive the implementation of a customer excellence culture that builds positive relationships and encourages feedback.
• Lead the Public Sector clients’ sales origination, pipeline development, customer revenue growth and retention.
• Lead a team with a defined portfolio of Public Sector clients, with product and sector expertise, responsible for new cross-sell and retention, in collaboration with the leadership teams responsible for product/solution sales.
• Act as a Trusted Advisor to Public Sector clients for complex cash management, treasury and working capital.
• Leverage Market intelligence to shape the Public Sector strategy and future plans within the industry.

Risk Management

• Accountable for the management of business risk in line with the risk, governance and compliance frameworks and parameters.
• Maintain a strong risk and control culture & practice across the CPHV team. Maintain a pristine control environment and lead key activities such as regulatory interaction, Continuity of Business etc.
• Work closely with second- and third-line partners (Legal, Compliance, Market and Credit Risk, Audit, Finance) to ensure strong engagement with CPHV, and partner with them to ensure appropriate governance and control infrastructure.
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics.
• Appropriately assess risk/reward of transactions when making business decisions; and ensure that all team members understand the need to do the same, demonstrating proper consideration for the firm’s reputation.
• Be familiar with and adhere to Absa's Code of Conduct; and ensure that all team members understand the need to do the same.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the Absa group, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

People Development

• Support the implementation of people strategies to ensure optimum utilisation of human capability through effective people development.
• Promote an inclusive and ethical culture, drive diversity, inclusion, equity & belonging.
• Employ highly skilled individuals who are expertly experienced in the Public sector industry to deliver on the CPHV strategic ambitions.
• Develop our people and be seen as a Champion of Progress who delivers value to our colleagues, customers and partners alike and is reflective in positive engagement results.

Role/person specification

Preferred Education

• Post Graduate Degree
• NQF 8 - 10

Preferred Experience

• Minimum 8 - 12 years relevant experience in leading public sector business
• Minimum of 5 years at a Senior leadership level

Knowledge and Skills

• Experience in Business development and Commercial banking environment with a specific focus on Public sector
• Experience at a managerial level which includes a role in frontline.

Education

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required) Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised. #J-18808-Ljbffr