Training Services & PM Specialist
Job details
The Training Services & PM Specialist will support the Head of Training Services in developing and delivering complex training programs that meet the needs of various clients. In this role, the incumbent is expected to have in-depth knowledge of project management processes, tools, techniques, and utilise an adaptable approach to be able to tailor such processes to ensure agility in delivery of our training programs. The incumbent will support in various aspects of the lifecycle, including bid preparation, sales, client relationship management, and will contribute to the success of the training entity.The incumbent will be responsible for supporting bid preparation, ensuring governance and regulatory compliance, facilitating the integration of team inputs, and proactively engaging with appropriate stakeholders to gain knowledge and information, in support of producing competitive bids. This role requires a detailed understanding of project management, regulatory frameworks, and training operations to ensure that bids are accurately prepared, and projects are effectively implemented.Project Management:
Support the planning, implementation, and delivery of training programs, ensuring alignment with client expectations and organizational objectives.Manage project timelines, resources, and budgets effectively to achieve successful outcomes.Support the full lifecycle of training projects, ensuring successful delivery within scope, budget, and timeframes.Provide support to the Head of Training Services as required and assist in managing priorities and ensure that key objectives and deadlines are met in alignment with organizational goals.Cross Sector Projects:
Work closely with cross-functional teams, including subject matter experts and instructors, to deliver high-quality training solutions.Foster a collaborative environment to achieve project goals and enhance team performance.Oversee training projects including military and non-military, ensuring compliance with industry standards and security requirements.Liaise with various clients to understand their needs and support delivery of customized training solutions.Act as a key point of contact for our BAE systems customer, addressing any issues or concerns that arise during the QTI bid.Provide regular and relevant updates on project progress and ensure high levels of client satisfaction.Project and Training Governance:
Establish and maintain operational frameworks to ensure robust project governance and compliance with industry standards.Implement and adhere to project governance frameworks and best practices. Monitor project performance, identify risks, and implement mitigation strategies to ensure successful project outcomes.Apply training/engineering principles and methodologies to the design and execution of training programs. Ensure technical accuracy and relevance of training materials and solutions.Monitor and evaluate training program performance, providing regular updates and reports to senior management. Implement improvements based on feedback and performance metrics to enhance service delivery.Support the attainment of appropriate quality management processes and consequently certification to enhance the training entity and to monitor and improve training program effectiveness.Ensure compliance with all relevant regulations and contractual obligations.Business Development:
Support the identification of new business opportunities, including proposals and bids for training projects.Support the development of strong relationships with potential and existing clients to secure new contracts and expand our market presence.Contribute to the creation and execution of bid plans for training services. Coordinate with internal teams to develop comprehensive proposals that meet client requirements and showcase our expertise.Ensure timely submission of bids and contribute to securing new contracts.Reporting and Documentation:
Maintain comprehensive project documentation, including project plans, status reports, and financial records. Prepare and present detailed reports to senior management and stakeholders.Monitor and evaluate performance, providing regular updates and reports to line management.Implement improvements based on feedback and performance metrics to enhance service delivery.Stakeholder Liaison:
Act as one of the key points of contact for working level stakeholders, both internally and externally.Engage with clients and internal teams to ensure clear communication, address concerns, and maintain strong working relationships throughout the project lifecycle.Utilise discretion in dealing with sensitive information to ensure prioritisation of the company interests, whilst maintaining focus on project goals.Facilitate regular feedback sessions with stakeholders to gather insights and concerns about the training programs. Use this feedback to adjust project plans, ensuring that stakeholder needs are met and fostering a collaborative environment.Requirements:
Bachelor's degree in Project Management, Engineering, Business Administration, or a related field. Advanced degrees or certifications (e.g., PMP, PRINCE2) are desirable.Proven experience as a Project Manager, with a focus on training programs and business development.Demonstratable experience managing projects within the defence sector.Knowledge of training principles and project governance practices.Excellent communication and interpersonal skills, with the ability to build and maintain relationships.Proficient in project management software and tools.Ability to flexibly handle multiple projects simultaneously and thrive in a fast-paced environment.Benefits: Competitive salary.#J-18808-Ljbffr
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